HIT workforce shortage — “It’s a problem everyone’s trying to solve”
Lessons learned from consulting and owning a small business
“When you buy a car, you own it.”
No task is too small
Advice for new CIOs
Disconnecting from the office
“IT really can make a difference if done correctly”
Mark Gilliam, CIO, Ardent Health Services, Chapter 2
Mark Gilliam, CIO, Ardent Health Services, Chapter 1
Ardent’s unique operating model
“We have a piece of every part of the health care continuum.”
Standardizing IT with McKesson clinicals and Lawson financials
Racking up frequent flyer miles
Offering access to non-employed docs, but not a hosted EMR
“We haven’t determined there’s a driving need in the markets we serve.”