Health systems are making big investments with consulting firms and vendors to help make the transition toward value-based care. But what measures are they using to set goals? Warren Whitford of KLAS shares his insight.
In the final installment, Kent Gale talks about what it’s been like to work closely with his son, the role that volunteer work plays in his life, and what KLAS does to make sure quality never takes a back seat.
Why did KLAS decide to take on interoperability? “There was a lot of misinformation,” says Kent Gale, who also talks about what surprised him at the inaugural summit, and the next big area his team is focusing on.
The good news? The push toward accountable care has both providers and vendors thinking more creatively about how to improve care. The bad news? The transition is going to be both painful and difficult, says KLAS’ Joe Van De Graaff.
Convincing providers to spend valuable time providing input on vendors wasn’t easy, but KLAS found a way, and a product was born, says Kent Gale, who opens up about how the company was formed, the tweaks they’ve made, and the biggest challenges they’ve faced.