When faced with a warning that we don’t want to hear, leaders have two choices, says Kate Huvane Gamble. Listen and make the necessary changes, or stick your head in the sand, and end up like a certain football team.
There are few things as demoralizing as a manager who won’t step out of the dugout and fight for a player, says Kate Huvane Gamble, who recalls a time when she wished a former boss was more like Terry Francona.
The ones who are quickest to issue threats are often the ones with the most to hide, says Kate Huvane Gamble. On the other hand, those who quietly do their jobs are often the ones with the best information.
Sometimes it’s the conversations you’re most likely to dismiss that end up having the most lasting impact, says Kate Huvane Gamble, reflecting on a primer on manners that leaves an impression years later.