The most important takeaway from Amazon’s Prime Day debacle? If an organization is doings the right way – and making consumer experience a top priority – even a major glitch won’t bring it down, says Kate Huvane Gamble.
If you want to avoid being disrupted while on vacation, you have to establish the right culture , says Kate Gamble. And that needs to start long before leaving the office.
In today’s healthcare environment, the mindset can’t be ‘what have you done for me lately,’ but rather, ‘what are you doing for patients now, and in the future.’ And that was precisely the theme at last week’s NY miniHIMSS.
Good leaders know that taking care of patients is the number one priority, but great leaders know that it’s just as important to make sure family members are being cared for, says Kate Gamble.
The upsides of connectivity are seemingly endless – we can do everything from book a flight to manage our health, all from the palm of our hand. The downside? All of this comes at a cost, says Kate Gamble.