PODCAST: One-on-One w/Concord Hospital CIO Deane Morrison, Chapter 3

With the government piling on its Meaningful Use regulations, healthcare CIOs are under a lot of pressure to bring home the incentive bacon. For some, relaxation takes on traditional forms such as vacationing, biking or running. But Deane Morrison is no regular CIO. When he wants to decompress, it’s time to scale a mountain, perhaps [...]

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Don’t Be Strangled By Process-Improvement Black Belts

Dale Sanders, CIO, National Health Services Authority, Cayman Islands

In ITIL, we healthcare CIOs are acting in predictable fashion by following the “Most Popular Practice” as opposed to the “Best Practice.” Before we pull the trigger on yet another silver bullet savior of process, I urge all of us to look closely at the contribution of burdensome process in the woes of Toyota…and GE…and [...]

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PODCAST: One-on-One w/Sisters of Mercy Health System VP & CIO Will Showalter, Chapter 1

Will Showalter, VP & CIO, Sisters of Mercy Health System

A house is only as strong as the foundation on which it’s built. And an application environment is only as sound as the network infrastructure and data center upon which it rests. As such, Will Showalter and Sisters of Mercy Health System have undertaken a rebuild of their foundation to support the more than 4,000 [...]

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