Julie Bonello, CIO, Access Community Health Network, Chapter 2

Julie Bonello, CIO, ACCESS Community Health Network

Access’ Epic journey — “We embarked on a complete system strategy.”
Building an IT team from the ground up
3 years to Stage 6
Change management — “We knew we would face difficulties.”
Community provider portal
Epic’s practice management system
Her ever-evolving strategy to recruit & retain staff

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Chad Eckes, CIO, Wake Forest Baptist Health, Chapter 3

Chad Eckes, CIO, Wake Forest Baptist Health

Laying the groundwork to innovate — “It’s a matter of prioritizing resources and time.”
Outsourcing service desk & support
Empowering the staff — “Who here has had a great idea that was not accepted?”
Private cloud infrastructure
From 60 days to mere hours to provision new systems
Managing resistance

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Julie Bonello, CIO, Access Community Health Network, Chapter 1

Julie Bonello, CIO, ACCESS Community Health Network

About Access Community Health (35 care centers, provider service agreements with 12 hospitals)
“Care coordination is what we do.”
Epic since 2009
HealthCura ACE — 1 year of planning
3 different levels of risk stratification
Community provider portal
IT as an enabler — “There is no magic bullet.”

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Chad Eckes, CIO, Wake Forest Baptist Health, Chapter 2

Chad Eckes, CIO, Wake Forest Baptist Health

Fast-tracking Beaker in community hospitals
Epic’s 2014 functionality — “It will simplify and enable new processes for us.”
Cogito data warehouse
A leader in ‘world 2’
Faith Health — leveraging churches to improve population health
5 new innovations in 2015

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Chad Eckes, CIO, Wake Forest Baptist Health, Chapter 1

Chad Eckes, CIO, Wake Forest Baptist Health

About Wake Forest
WF Innovations — “our third arm”
Non-ownership alliance with Vidant Health — “People need to get creative.”
Low-hanging fruit
Sharing data & best practices
Big bang across 59 specialties
Optimizing revenue cycle, lab & cardiology

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