Chad Brisendine, VP & CIO, St. Luke’s University Health Network, Chapter 1

Chad Brisendine, VP & CIO, St Luke’s Hospital & Health Network

About St. Luke’s
Going Epic in 2016
12-month selection process — “We were looking for a development partner”
Focus on operational engagement
Stepping into “break-fix mode” as new CIO
Lessons in change management
Improving user experience — “It was a lot of tuning and changing.”

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Chris Belmont, VP & CIO, University of Texas MD Anderson Cancer Center, Chapter 3

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Customized engagement — “In cancer care, a lot of people want that personal touch.”
Networking to help “to avoid the speed bumps”
Collaborative mentorship — “I’m a big fan of growing the talent you have.”
The “variety” of being a vendor & consultant
Vendor management
“We’re doing good things. The industry as a whole is getting better.”

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Chris Belmont, VP & CIO, University of Texas MD Anderson Cancer Center, Chapter 2

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Rolling out Epic… again
The power of hindsight — “Things go through a traditional life cycle and you can expect it.”
Moon Shots Program
Training Watson “to think like an oncologist”
Structured data & finding “gold nuggets of knowledge.”
Patient experience — “We can always do better.”

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Chris Belmont, VP & CIO, University of Texas MD Anderson Cancer Center, Chapter 1

Belmont_Chris

About MD Anderson
PeopleSoft ERP
From best of breed to Epic
“Transformation is disruptive.”
Staffing up with rapid response teams
Have’s & have-not’s – “Be careful not to create a parallel culture.”
“You can never have enough communication”

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David Lundal, SVP & CIO, Presence Health, Chapter 2

David Lundal, System VP & CIO, Presence Health

The “huge challenge” for CIOs
Staff appreciation — “Everyone is overworked.”
IT governance & “black holes”
From idea to business case to decision
“We have a lot of different initiatives, but not a coherent strategy.”
Managing multiple portals
Clinical integration platform for HIE

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