Vendor/customer relations — “It’s a two-way street.”
Being a Cerner outpost in Epic country
Awarepoint for RTLS
Leveraging a diverse background
The new CIO
Joel Vengco, VP & CIO, Baystate Health, Chapter 4
05/07/2013 By Leave a Comment
Jim Turnbull, CIO, University of Utah Health Care, Chapter 1
04/24/2013 By Leave a Comment
About University of Utah
Bridging Cerner (inpatient) and Epic (outpatient)
Plans to move to an integrated solution
Staff-run retention and recognition programs — “It’s had an immediate impact on our turnover.”
Using telemedicine to connect with remote facilities and educate docs
Community service & casual dress codes
Technology In Retrograde
04/11/2013 By 1 Comment
“OneNote … I wonder what that’s all about,” I said to myself. I’d finally upgraded my Microsoft Office suite, leapfrogging from 2007 to 2013 in one fell swoop. I figured a lot of features must have been added during those technologically fruitful years, and I was looking forward to taking advantage of it all. “You [...]
True Collaboration Can’t Exist Without Trust
03/14/2013 By Leave a Comment
“So how did the press conference go?” I asked Kate, referring to the CommonWell Health Alliance announcement, a collaborative of Cerner, McKesson, Allscripts, athenahealth, Greenway and RelayHealth. “Anything big?” “Not really,” she replied. “It was basically an announcement that they were going to have some kind of collaboration about integration, but it was really fuzzy, [...]
Tom Bres, VP/CIO, Sparrow Health System, Chapter 4
03/06/2013 By Leave a Comment
Building a results-driven culture
Learning from the Epic rollout — it’s not always a technical issue
His pet peeve
Educating staff on how to use e-mail more efficiently & avoid unnecessary meetings
How he “disconnects” from work
Is there ever a right time to schedule a go-live?
Tom Bres, VP/CIO, Sparrow Health System, Chapter 3
02/27/2013 By Leave a Comment
Partnering with Mayo to enable e-consults and share best practices
Stepping into an Epic decision
From IBM to Sparrow—“a lot of it was the passion for healthcare in my community”
Leadership means listening
Don’t underestimate talent management
Tom Bres, VP/CIO, Sparrow Health System, Chapter 2
02/19/2013 By Leave a Comment
Rolling out Epic — Getting buy-in was the easy part
Clinician training: seeing is believing
Epic’s playground
Optimizing iSparrow and extending it into the community
“We’re seeing a lot of demand and interest for that.”
MySparrow mobile app — “There’s a craving for that kind of interaction.”
Tom Bres, VP/CIO, Sparrow Health System, Chapter 1
02/13/2013 By Leave a Comment
About Sparrow Health
Going live with Epic — “We took on a large initiative”
Lessons learned from physician practices
Fighting for funds as the financial crisis hit
Implementing ProVation Order Sets
Investing in IT to remain competitive — “It was part of a broader strategic vision”
