Making The Tough Decisions

Sue Schade, CIO, University of Michigan Hospitals and Health Centers

We make all kinds of decisions every day. Some are small yet seem difficult at the time. One I sometimes joke about is ordering off a restaurant menu that has too many good choices. When I finally make my order, I tell the server that I have made my “major life decision” for the night. […]

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Kevin Groskreutz, Division CIO, Hospital Sisters Health System, Chapter 1

Kevin Groskreutz, Division CIO, Ancillary Systems, Hospital Sisters Health System

HSHS’ transition from independent model to managing 14 hospitals
Enabling IT to “engage a new business model.”
Overseeing ancillary systems & telehealth
System CIO Ray Gensinger — “He brings a lot of energy to the organization”
Hospitals on Meditech & Epic
“We’re discussing a single EHR strategy.”
Telehealth & remote monitoring — “Preliminary results have been very positive”

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Chad Brisendine, VP & CIO, St. Luke’s University Health Network, Chapter 1

Chad Brisendine, VP & CIO, St Luke’s Hospital & Health Network

About St. Luke’s
Going Epic in 2016
12-month selection process — “We were looking for a development partner”
Focus on operational engagement
Stepping into “break-fix mode” as new CIO
Lessons in change management
Improving user experience — “It was a lot of tuning and changing.”

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Chris Belmont, VP & CIO, University of Texas MD Anderson Cancer Center, Chapter 3

Belmont_Chris

Customized engagement — “In cancer care, a lot of people want that personal touch.”
Networking to help “to avoid the speed bumps”
Collaborative mentorship — “I’m a big fan of growing the talent you have.”
The “variety” of being a vendor & consultant
Vendor management
“We’re doing good things. The industry as a whole is getting better.”

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Chris Belmont, VP & CIO, University of Texas MD Anderson Cancer Center, Chapter 2

Belmont_Chris

Rolling out Epic… again
The power of hindsight — “Things go through a traditional life cycle and you can expect it.”
Moon Shots Program
Training Watson “to think like an oncologist”
Structured data & finding “gold nuggets of knowledge.”
Patient experience — “We can always do better.”

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