Julie Bonello, CIO, Access Community Health Network, Chapter 3

Julie Bonello, CIO, ACCESS Community Health Network

Staff retention — providing “great growth opportunities.”
Role of IT in improving care
Referral flow between hospitals and specialists
Background in nursing, researching & consulting
Aligning with community health centers — “That’s where all of us are beginning to migrate.”
The unique opportunity for today’s CIOs

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Julie Bonello, CIO, Access Community Health Network, Chapter 2

Julie Bonello, CIO, ACCESS Community Health Network

Access’ Epic journey — “We embarked on a complete system strategy.”
Building an IT team from the ground up
3 years to Stage 6
Change management — “We knew we would face difficulties.”
Community provider portal
Epic’s practice management system
Her ever-evolving strategy to recruit & retain staff

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Chad Eckes, CIO, Wake Forest Baptist Health, Chapter 3

Chad Eckes, CIO, Wake Forest Baptist Health

Laying the groundwork to innovate — “It’s a matter of prioritizing resources and time.”
Outsourcing service desk & support
Empowering the staff — “Who here has had a great idea that was not accepted?”
Private cloud infrastructure
From 60 days to mere hours to provision new systems
Managing resistance

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Julie Bonello, CIO, Access Community Health Network, Chapter 1

Julie Bonello, CIO, ACCESS Community Health Network

About Access Community Health (35 care centers, provider service agreements with 12 hospitals)
“Care coordination is what we do.”
Epic since 2009
HealthCura ACE — 1 year of planning
3 different levels of risk stratification
Community provider portal
IT as an enabler — “There is no magic bullet.”

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Chad Eckes, CIO, Wake Forest Baptist Health, Chapter 2

Chad Eckes, CIO, Wake Forest Baptist Health

Fast-tracking Beaker in community hospitals
Epic’s 2014 functionality — “It will simplify and enable new processes for us.”
Cogito data warehouse
A leader in ‘world 2’
Faith Health — leveraging churches to improve population health
5 new innovations in 2015

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