How Cerner Was Able To Turn The Corner

Adam Gale, President, KLAS

Turning a corner should be a simple thing. However, while watching “Cars” with my kids the other day, I was reminded that it’s not always that simple. In the movie, Doc Hudson instructs Lightning McQueen to turn his wheels into the skid to maintain better control when traveling at high speeds on a dirt road. [...]

Share

KLAS: Electronic Record Growth Slow Outside the U.S.

International EMR market building, but slowly

Although there are plenty of vendors exploring the international space, the market for electronic patient records outside of the United States is still in the early stages, according to a new KLAS report — International EPR Market 2012: Multinational Vendor Footprints. The report, which is the first by KLAS to examine the global EMR market, [...]

Share

KLAS: Multispecialty Organizations Grapple With EMR Functionality Gaps

Specialty EMRs Must Support Multiple Specialties

Although a patchwork of best-of-breed systems might result in high clinician satisfaction scores, inpatient and large physician group leaders face significant challenges in balancing clinician demands with the realities of implementing, interfacing, and supporting each solution, according to a new KLAS report — Ambulatory EMR by Specialty Study 2012: Finding the Fit. The report examines [...]

Share

Todd Richardson, CIO, Deaconess Health System, Chapter 1

Todd Richardson, CIO, Deaconess Health System

Running an Epic Systems shop
Joint ventures and enterprise applications
Selling the system internally
Patient migration to “My Chart” practices

Share

Why Is Epic The KLASiest Vendor?

Vince Ciotti, Principal, HIS Professionals

The results are in: KLAS just released its “Best In KLAS” vendor scores, and guess who won in almost every category? It’s an “epic” landslide, with the folks from Verona winning in 27 of 23 categories (only weak in Time & Attendance and PACS…) and scoring an amazing 12.7 on KLAS’ 10-point scale… or something [...]

Share

KLAS: Third Parties Edging Software Makers In Remote Hosting Race

Community Hospitals Embrace Remote Hosting

In 2009, KLAS reported nearly all software-hosting vendors were performing better than third-party hosting firms. Since then, service firms ACS and Dell have had significantly improved satisfaction scores, according to the company’s recent report: Application Hosting: Dynamic Changes Bring Providers Better Options. They now rival the traditionally highly performing software vendors Cerner, GE, McKesson, and Siemens. ACS [...]

Share

Epic, MaxIT Top Best In KLAS Report

KLAS Finds Epic On Top Again

Epic was the top-ranked overall software vendor with an 87.1 out of 100 in the recently released 2011 Best in KLAS Awards: Software & Professional Services report. MaxIT Healthcare garnered top ratings for professional services, scoring an 88.7.   The report notes that some systems have more successful go lives than others. Segments with the [...]

Share

Robert Slepin, VP/CIO, John C. Lincoln Health Network, Chapter 2

The art of vendor disengagement
Disease management/business intelligence
“What’s the risk of this patient getting what kind of disease?”
The importance of analytics
Homecare/mobile technologies

Share

Robert Slepin, VP/CIO, John C. Lincoln Health Network, Chapter 1

Robert Slepin, VP/CIO, John C. Lincoln Health Network

Running Meditech/ChartLogic, Going Epic (go-live 2012)
Cost/benefit of going with Epic
Integrating the independents/HIE
Managing resources, project prioritization

Share