KLAS: Providers Scaling Back On IT Outsourcing

Providers are stepping away from outsourcing - but not completely.

As organizations face mounting pressures to meet meaningful use requirements, providers are pulling back on extensive IT outsourcing services and turning to partial outsourcing agreements to meet growing demands, according to new data from KLAS. The report — IT Outsourcing 2013: Who Can Help with Rising IT Pressures — identified application management and help desk [...]

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Michael Elley, CIO, Cox Medical Center Branson, Chapter 1

Michael Elley, CIO & VP of Support Services, Cox Medical Center Branson

About Cox Branson (formerly Skaggs Regional MC)
Merging with CoxHealth — “We’re very similar in our cultures.”
Plans to migrate to Cerner and Soarian
Cerner ITWorks
Integration vs interoperability
From best-of-breed to “one chart throughout the system”

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Joel Vengco, VP & CIO, Baystate Health, Chapter 4

Joel Vengco, VP/CIO, Baystate Health

Vendor/customer relations — “It’s a two-way street.”
Being a Cerner outpost in Epic country
Awarepoint for RTLS
Leveraging a diverse background
The new CIO

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Joel Vengco, VP & CIO, Baystate Health, Chapter 3

Joel Vengco, VP/CIO, Baystate Health

Baystate’s core clinical environment (Cerner)
“We’re a hybrid of best-of-cluster, best-of-breed, and an enterprise monolithic system.”
Strong inpatient, ambulatory challenges
The costs of a rip and replace
The end-users innovation role — knowledge, insight & mobility
Taking a page from the travel industry

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Jim Turnbull, CIO, University of Utah Health Care, Chapter 1

Jim Turnbull, CIO, University of Utah Health Care

About University of Utah
Bridging Cerner (inpatient) and Epic (outpatient)
Plans to move to an integrated solution
Staff-run retention and recognition programs — “It’s had an immediate impact on our turnover.”
Using telemedicine to connect with remote facilities and educate docs
Community service & casual dress codes

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Technology In Retrograde

Anthony Guerra, Editor-in-Chief, hsCIO.com

“OneNote … I wonder what that’s all about,” I said to myself. I’d finally upgraded my Microsoft Office suite, leapfrogging from 2007 to 2013 in one fell swoop. I figured a lot of features must have been added during those technologically fruitful years, and I was looking forward to taking advantage of it all. “You [...]

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KLAS: Getting By With A Little Help From Consultants

With ICD-10 Looming, Providers Need Help, Says KLAS

In light of concerns regarding the lack of ICD-10-readiness, healthcare organizations are turning to third-party consulting firms to help overcome challenges with the technology and provide training, according to new data from KLAS. In the report — ICD-10 Perception 2012: Can Technology Relieve Readiness Issues — the majority of providers said they have tapped consultants [...]

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KLAS: ED Docs Prefer Best-of-Breed Systems

ED Docs Prefer Best-of-Breed, Says KLAS

When it comes to emergency department information systems (EDIS), physician satisfaction with best-of-breed systems is 59 percent higher than enterprise systems, according to a new KLAS report — EDIS 2013: Revealing the Physicians’ Voice. Physicians cited better clinical decision support, overall usability, and accuracy of documentation as the primary drivers of satisfaction in the study, [...]

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