Tom Pacek, VP & CIO, Inspira Health Network, Chapter 1

Tom Pacek, VP & CIO, Inspira Health Network

About Inspira
Soarian in hospitals, ambulatory migrating to Cerner
Physician bakeoff to select a system
Inspira’s “enterprise mentality”
MU attestation on physician side — “The biggest gap is the patients.”
Onsite portal signups & tests
“You can’t control the patient; the best you can do is educate them and get them engaged.”

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Randy Gaboriault, SVP & CIO, Christiana Care Health System, Chapter 1

Randy Gaboriault, CIO & SVP of Innovation and Strategic Development, Christiana Care Health System

About Christiana Care
Cerner as “core backbone on the inpatient side”
Migrating ambulatory onto one platform
Co-development to integrate Cerner & Soarian Financials
“It’s how you get data at the right place and the right time to create a richer patient experience.”
Delaware HIN — “It creates a platform to really start thinking about team-based care.”

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Sarah Richardson, CIO, NCH Healthcare System, Chapter 2

Sarah Richardson, CIO, NCH Healthcare System

Focus on portals — “How can we make it seem like an engine?”
Internally marketing initiatives
Security — “No matter what we do, it’ll always be a when, not an if.”
Data loss prevention
Culture changes
Lessons in leadership — “We got really creative at making things work.”
“I care about the people before I care about the technology.”

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Sarah Richardson, CIO, NCH Healthcare System, Chapter 1

Sarah Richardson, CIO, NCH Healthcare System

About NCH
Cerner in hospitals & physician practices
Fully outsourced IT shop — “It feels like we have 80-plus people when we only have 52”
NCH’s “matrixed” reporting structure
Reaching HIMSS Stage 7
“There’s no such thing as paperless.”
Smart room technology

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Gene Thomas, VP & CIO, Memorial Hospital at Gulfport, Chapter 2

Gene Thomas, VP & CIO, Memorial Hospital at Gulfport

The evolving CIO role
“Analytics is not the answer; it’s a large part of the answer.”
Data-driven decision making
Selling the board on analytics — “It’s important to build consensus.”
The CIO’s many hats
Portal adoption is “fundamental and pivotal in terms of population management.”
Learning from Google, Apple & Walmart

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