Switching It Up: How Dale Sanders Went From Nuclear Warfare to Healthcare

Dale Sanders, SVP for Strategy, Health Catalyst (former CIO, Cayman Islands HSA)

[Below is the latest in a blog series in which Dale Sanders explores the “combination of fate, luck, planning and preparation that rolls together and creates a career.”] When Kate and Anthony asked me to write this blog, I was a bit reluctant to write a piece with so many first-person pronouns, but I hope […]

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Optimizing Cerner: Looking Back (Part 1)

Dale Sanders, Senior Technology Advisor & CIO Mentor, Cayman Islands HSA

Three years ago, I wrote the blog below to describe our intentions and aspirations for improving the current state of affairs for our Cerner applications in the Cayman Islands National Health System. The phrase “EMR Optimization” is now the common term to describe our undertaking; fixing a very bad implementation is the more frank description. […]

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A Better Way To Gauge Patient Satisfaction

Dale Sanders, Senior Technology Advisor & CIO Mentor, Cayman Islands HSA

The New England Journal of Medicine recently published an excellent article on patient satisfaction and outcomes data (“The Patient Experience and Health Outcomes”). My Toyota maintenance guy sends me a customer satisfaction email automatically after each “clinical encounter” with my cars. He asks me to rate the quality of the service he provided as well […]

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Facebook And CIOs: Walking The Line

Dale Sanders, Senior VP, Healthcare Quality Catalyst and Senior Technology Advisor & CIO Mentor, Cayman Islands Health Services Authority

Social media, especially Facebook, is, among other things, a life experiment for me as an IT professional and “corporate executive.” In particular, I’m insatiably curious about the role that social media technology plays in transparency — breaking down the barriers and often hypocritical behaviors between personal and professional lives that allow for university football coaches […]

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