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Competing for talent in the Chicago area
Encouraging staff to get Epic-certified
Keeping morale high — “It’s our job to keep them wanting to work here”
Finding the right mobile device management strategy
“You are the sum of your experiences”
Dealing with multiple vendors
“I love my job. This is the best gig.”
Reacting to the ICD-10 postponement — “They ripped the rug out.”
Frustration with regulations
Participating in the MetroChicago HIE
Concerns with the HIE funding model — “Hospitals already have a strain on their budget”
Investing in education and training for staff
Using in-house talent to staff Epic rollout
“When we lose good people, we’re able to replace them with good people”
“I have to prove my worth at every interaction”
Replacing every department system in the next year
Not letting projects sit on the back burner
Data warehousing strategy — “build, deploy; build, deploy”
Waiting to attest until they’re live on Epic — “It’s the right thing to do for the organization”
Seeing MU as a bonus, not a driving factor
About Edward Hospital & Health Services
Migrating to Epic across the system
“Epic wasn’t an automatic choice”
Need for a single source of truth
IT being thrust into the spotlight
“I’m not a technical person”
Placing a higher value on clinical experience for CIOs
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