The Gift Of Humility

Bill Rieger, CIO, Flagler Hospital

After 16 years of marriage, this man found himself divorced, jobless, and homeless. As he was telling his story, I just couldn’t believe it. He looked great — well-dressed, happy, and well-fed. He told his compelling story at a men’s group I participate in every Friday morning. He had some people in his life who […]


A Window Into The Patient’s World

Kate Huvane Gamble, Managing Editor,

The timing couldn’t have been better. I had spent the evening coercing my toddlers to eat dinner, wrestling them into — and then out of — the bath, and refereeing fights, all while listening to the same episode of Mickey Mouse Clubhouse over and over again. I felt defeated. So instead of jumping right into […]


Why We All Need Mentors

Anthony Guerra, Editor-in-Chief,

“Hi Anthony, Wanted to outreach to you for coaching and guidance. Exploring new career endeavors. Let me know a good time to sync with you. Look forward to it.” First off, I will not tell a lie — it is very flattering when someone thinks you can give them good advice, but this is not […]


Email Overload — Does Anyone Have The Answer?

Sue Schade, CIO, University of Michigan Hospitals and Health Centers

Spoiler alert! I don’t have the answer, and I want to learn from others. I remember the old days before email: we relied on talking to each other and on written communications that came on paper. On the day before a vacation, I would finalize reports, make copies, and stuff them into inter-office envelopes after I’d […]


Two To Tango: Choreographing A Successful CIO-Vendor Partnership

Daniel Morreale, former CIO, Riverside Healthcare System

One of the most perplexing challenges I faced as a CIO was defining and managing relationships with vendors. As a young CIO — or, perhaps better to say — as a new CIO, it was really easy to fall into the trap of creating an atonalistic relationship. I would rant and yell, and occasionally, I […]