The Voice You’re Not Hearing

Sometimes the best insights come from those who have never set foot in a board room, says Kate Huvane Gamble, who urges leaders to take a page from a classic movie that flipped the traditional roles.

Share

Tim Zoph, Chair, KLAS Interoperability Measurement Advisory Team, Chapter 1

A year after KLAS held its initial Cornerstone Summit, what has been accomplished? Quite a bit, says Tim Zoph, who shares learnings from the initial interoperability survey and discusses what needs to happen next.

Share

Stopping the Bleeding

When it comes to efforts to facilitate widespread data exchange, is the industry bleeding, or are we reaching a point where we can simply allow for healing? Bob Cash of KLAS explores this big question.

Share

Kathryn Crous, Network CIO, Kings County Hospital, NYC Health & Hospitals, Chapter 2

The biggest advantage in entering an organization as a consultant? It’s a chance to “test-drive the job,” says Kathryn Crous, who talks about how she was able to build trust with her team.

Share

What You Don’t Know About Scheduling Appointments

There’s a significant gap between what practitioners think is required to schedule an appointment and what actually happens, according to Paul Roemer, who says the process includes as many as a dozen steps.

Share