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In the final installment, Kent Gale talks about what it’s been like to work closely with his son, the role that volunteer work plays in his life, and what KLAS does to make sure quality never takes a back seat.
Climbing the ladder at WRMC
Reporting directly to the CEO — “I learned so much from him.”
Her career-defining moment
“What I love to do is empower people to take that passion and run with it.”
Value of mentoring — “It makes me feel really good.”
Her father’s advice
Volunteer work with WHIMA
Whether it’s through donating money or time, make it a point to give back this holiday season, says CIO Sue Schade, whose experience with a “lunch and learn” was just as rewarding for her as the participants.
The right way to motivate — “How can we get to first?”
Cooperative competition
“You have to meet people where they are.”
Recognizing IT’s “unsung heroes”
Weeding out underperformers — “I took a hard-line approach.”
Knowing when to move on
Volunteer work — “You have to give back.”
ICD-10 governance
Hitting the restart button — “There are a lot of unknowns.”
600-record audit with Nuance
Comparing historical data in ICD-9 & ICD-10 – “It’s going to be challenging.”
Summit’s app store
Patient engagement tools
Volunteering with United Way
