One of the biggest mistakes leaders make when choosing an EHR? Underestimating the importance of at-the-elbow support, during and after go-live, says CIO Dan Nash. “Spend the money now, or you’ll spend it later.”
Finding the right solution comes down to much more than paying the lowest possible price, says Adam Gale of KLAS, who offers advice on how vendors and providers can create stronger partnerships.
The difference between what population health management software can do and what’s being advertised is significant, says David Bensema, who makes a case for “open communication and mutual accountability.”
No matter how effective a solution might be, population health initiatives aren’t going to succeed unless the provider and vendor share a roadmap with targets, plans, and goals, says Adam Gale of KLAS.
KLAS’ goal in examining the digital health investment market? To shine a light on “the invisible hand of the market” and create a higher level of transparency, says Kent Gale.