Whether you’re selling EHR systems, mobile apps, or cookies, the bottom line is the same: you need to build a relationship first, and you need to do it the right way, says Kate Huvane Gamble.
Vendors can’t be expected to create innovative solutions unless they’re able to truly understand what providers want, says KLAS’ Jared Jeffery, reflecting on data presented at the recent Utah HIMSS conference.
The biggest mistake health IT leaders are making with vendors? Failing to continually reassess contracts and look for savings, says Brian Thomas, who talks about the need for true partnerships.
For all of its faults, Meaningful Use has helped move the needle significantly, says CIO Mark Farrow, who talks about the differences in healthcare between the US and Canada, and how he works to foster innovation.
Are older physicians more likely to be dissatisfied with EHRs? Can switching EHRs increase adoption? Taylor Davis of KLAS tackles these popular myths and uncovers some surprising truths.