Health systems are making big investments with consulting firms and vendors to help make the transition toward value-based care. But what measures are they using to set goals? Warren Whitford of KLAS shares his insight.
Why did KLAS decide to take on interoperability? “There was a lot of misinformation,” says Kent Gale, who also talks about what surprised him at the inaugural summit, and the next big area his team is focusing on.
Convincing providers to spend valuable time providing input on vendors wasn’t easy, but KLAS found a way, and a product was born, says Kent Gale, who opens up about how the company was formed, the tweaks they’ve made, and the biggest challenges they’ve faced.
The 2015 KLAS interoperability research did a great deal to dispel misperceptions and rumors and bring to light how individual vendors are performing, says Kent Gale. But it wouldn’t have been possible without a handful of “passionate industry leaders.”
Epic has been perceived to be the most difficult vendor to connect with — does that perception match reality, or is it another case of misinformation leading the way? Kent Gale of KLAS explores this big question.