
A year of implementation in review
Flexibility and customization — a double-edged sword
“An EHR install is an extremely painful situation”
Why consulting help could be key
The financial strain of meeting Meaningful Use
Contemplating Stage 2
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Creating an IT innovation group
Cutting out the middle layers to build trust
U of M’s atypical vendor relationship with Cerner
Juggling multiple projects
Avoiding being swallowed up by Meaningful Use
Aligning IT’s goals with those of the organization

I was starting to get frustrated. “Thank you for explaining it again but, based on what you’re telling me, I still don’t know which option is best,” I told the very nice Verizon Wireless representative, who had been detailing the different data plans for our new managing editor’s iPhone. “What I would like to do [...]

Meditech’s performance
The CHIME Survey on HIT steering committees
Getting docs involved in governance
The nitty gritty of successful meetings
As always, communication is key
The art of vendor disengagement
Disease management/business intelligence
“What’s the risk of this patient getting what kind of disease?”
The importance of analytics
Homecare/mobile technologies

“How you manage a record for a population that’s coming and going?”
The importance of real, regional HIE
Becoming an Allscripts (Eclipsys) inpatient shop
Goldilocks governance —not too much, not too little
Keeping RCM (Keane) in place
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