Tom Ciccarelli, CIO, East Orange General Hospital, Chapter 1

Tom Ciccarelli, CIO, East Orange General Hospital

A year of implementation in review
Flexibility and customization — a double-edged sword
“An EHR install is an extremely painful situation”
Why consulting help could be key
The financial strain of meeting Meaningful Use
Contemplating Stage 2

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Joanne Burns, CIO, University of Missouri Health Care, Chapter 2

Joanne Burns, CIO, University of Missouri Health Care

Creating an IT innovation group
Cutting out the middle layers to build trust
U of M’s atypical vendor relationship with Cerner
Juggling multiple projects
Avoiding being swallowed up by Meaningful Use
Aligning IT’s goals with those of the organization

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When Flexibility Becomes A Double-Edged Sword

Anthony Guerra, Editor-in-Chief, hsCIO.com

I was starting to get frustrated. “Thank you for explaining it again but, based on what you’re telling me, I still don’t know which option is best,” I told the very nice Verizon Wireless representative, who had been detailing the different data plans for our new managing editor’s iPhone. “What I would like to do [...]

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Kim Ligon, CIO, DCH Health System, Discusses Her CHIME Member-To-Member Survey On IT Steering Committees, Chapter 3

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Meditech’s performance
The CHIME Survey on HIT steering committees
Getting docs involved in governance
The nitty gritty of successful meetings
As always, communication is key

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Robert Slepin, VP/CIO, John C. Lincoln Health Network, Chapter 2

The art of vendor disengagement
Disease management/business intelligence
“What’s the risk of this patient getting what kind of disease?”
The importance of analytics
Homecare/mobile technologies

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Barbara Riddell, VP/CIO, Atlantic General Hospital, Chapter 2

Contracting for success
“Word of mouth is everything in this industry”
The risks and rewards of a fast implementation
Grappling with the HIT talent shortage
A small hospital with all the big hospital requirements

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Barbara Riddell, VP/CIO, Atlantic General Hospital, Chapter 1

Barbara Riddell, VP/CIO, Atlantic General Hospital

“How you manage a record for a population that’s coming and going?”
The importance of real, regional HIE
Becoming an Allscripts (Eclipsys) inpatient shop
Goldilocks governance —not too much, not too little
Keeping RCM (Keane) in place

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