From underestimating the importance of a successful demo to failing to include end users, there are missteps that can derail a buying decision, says Doug Tolley of KLAS, who offers advice for leaders in both camps.
One way in which CIOs can attain the ultimate goal of providing IT solutions that are scalable, sustainable and cost-effective? By choosing partners – not vendors, says David Reis.
There’s a lot that needs to be done before an incoming CIO can start to craft a go-forward strategy, and it starts with listening, learning, and immersing yourself in the community, says Tanya Arthur.
It’s time to take imaging out of the silos and integrate it with the overall strategy, says Adam Gale. And that starts with obtaining buy-in from multiple departments, as well as EHR vendors.
The one area any vendor – including those in the growing data loss prevention sector – can’t fall short? In providing support and guidance to users, says Garrett Hall of KLAS.