Measuring The Success Of Value-Based Care Services

Health systems are making big investments with consulting firms and vendors to help make the transition toward value-based care. But what measures are they using to set goals? Warren Whitford of KLAS shares his insight.

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Kent Gale, Founder and Chairman, KLAS Enterprises, Chapter 2

Why did KLAS decide to take on interoperability? “There was a lot of misinformation,” says Kent Gale, who also talks about what surprised him at the inaugural summit, and the next big area his team is focusing on.

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Kent Gale, Founder and Chairman, KLAS Enterprises, Chapter 1

Convincing providers to spend valuable time providing input on vendors wasn’t easy, but KLAS found a way, and a product was born, says Kent Gale, who opens up about how the company was formed, the tweaks they’ve made, and the biggest challenges they’ve faced.

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Interoperability: A Passion To Get It Right

The 2015 KLAS interoperability research did a great deal to dispel misperceptions and rumors and bring to light how individual vendors are performing, says Kent Gale. But it wouldn’t have been possible without a handful of “passionate industry leaders.”

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Interoperability & The Epic Gap Between Perception And Reality

Epic has been perceived to be the most difficult vendor to connect with — does that perception match reality, or is it another case of misinformation leading the way? Kent Gale of KLAS explores this big question.

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