Whether the goal is to leverage to streamline operations or improve customer experience, digital transformation efforts must be part of a holistic effort with representation from different departments, says David Chou.
It’s not just about technology. Today’s healthcare CIO must be a challenger, change agent, advantage guardian, facilitator, and outsource provider, says David Chou. But that won’t happen until we start seeing the role in a different light.
The CIO’s role in a major initiative like rolling out Epic? Keeping it alive, says Ed Kopetsky. And that means sustaining executive team involvement and commitment,, recruiting the right people, and “clearing the roadway for others to take off.”
As technology advances and EHR utilization continues to expand, the HIMSS Analytics model that was once a standard has evolved into a toolset that can guide strategic decision making, says Blain Newton.
From security breaches to caregiver burnout, there are countless obstacles facing CIOs. But there are also countless opportunities to advance organizations – and care – forward, says David Muntz.