How BlackBerry Soured: A Cautionary Tale

Kate Huvane Gamble, Managing Editor, hsCIO.com

“Damn you, autocorrect!” It happened yet again. I had fallen victim to autocorrect fail, a phenomenon that has spawned several hilarious blogs and Twitter feeds. My iPhone decided that instead of typing, “I have to pick up Gooby” (the nickname my brother has been saddled with since he was a baby), it wrote: “I have […]

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Michele Zeigler, VP of IS & CIO, Summit Health, Chapter 2

Michele Zeigler, VP of IS & CIO, Summit Health

90-plus interviews to improve strategic planning — “50 percent talked about data.”
Data & Analytics Governance Committee
Creating dashboards — “It’s an exciting journey.”
Plan, Do, Study, Act
The art of customization—“We only have so many resources.”
Taking Aspen’s model & ‘Summitizing’ it
Patient & provider engagement survey

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Michele Zeigler, VP of IS & CIO, Summit Health, Chapter 1

Michele Zeigler, VP of IS & CIO, Summit Health

About Summit Health
Meditech HIS, Fuji, GE Centricity
“We’ve been able to do some really innovative things.”
Working with Aspen on a long-term strategy
Lean process improvement
“We needed to do a better job with our ability to manage and govern data.”
Voice of the customer

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The Trade-off You Can’t Make

Anthony Guerra, Editor-in-Chief, hsCIO.com

“It’s a great opportunity. You’ll be in charge of more magazines, and I really want you to take it,” my manager said. “Well, I’m not sure,” I said. “I’ve been doing healthcare IT for about five years now, and I really like it.” “That’s fine,” he said, “but the company needs you to take this […]

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David Lundal, SVP & CIO, Presence Health, Chapter 2

David Lundal, System VP & CIO, Presence Health

The “huge challenge” for CIOs
Staff appreciation — “Everyone is overworked.”
IT governance & “black holes”
From idea to business case to decision
“We have a lot of different initiatives, but not a coherent strategy.”
Managing multiple portals
Clinical integration platform for HIE

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