When leveraged the right way, super users can not only help improve staff engagement during an implementation – they can also help reduce the use of consultants, says Susan Marino of Hartford HealthCare.
The most important lessons Aaron Miri learned as a CIO had nothing to do with technology, but rather about having patience, being calm, and helping to grow the next class of leaders.
Can implementing an IT University help your organization improve processes, prioritize more effectively, and increase morale? Yes, if designed and operationalized the right way, says Bill Russell.
When an IT organization was in need of an anchor to provide stability during turbulent times and a new direction, four words ended up making a critical difference, says David Muntz, recalling an experience from his CIO days.
Meetings have the ability to ramp up your productivity, or to kill an entire productive day, says former CIO Steve Huffman, who offers five tips on how to achieve the former.