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The most important takeaway from Amazon’s Prime Day debacle? If an organization is doings the right way – and making consumer experience a top priority – even a major glitch won’t bring it down, says Kate Huvane Gamble.
No matter which vendor an organization chooses, being able to reach out to existing customers is important. But when that vendor happens to be Epic, it’s more than important – it’s vital, says CIO Mike Mistretta.
The upsides of connectivity are seemingly endless – we can do everything from book a flight to manage our health, all from the palm of our hand. The downside? All of this comes at a cost, says Kate Gamble.
If the Facebook investigation is teaching us anything, it’s that convenience has a price. But are we willing to pay? That’s the big question, says Kate Gamble.
HIMSS offers countless opportunities to network and learn, but what’s important is making sure all of these learnings are brought back into the community, and more importantly, to the people who can drive change, says Linda Stotsky.
