Sometimes it’s not the data providers can see that helps improve care delivery, but the data they can’t see, says ConcertoHealth CIO Sampath Narayanan, who talks about his team’s strategy.
The key to reducing readmissions is in providing a more clear picture of the patient throughout the care process, which ConcertoHealth has been able to achieve using a homegrown platform.
Using embedded care managers can result in higher patient satisfaction and decreased readmissions, but perhaps most importantly, it can “extend the reach of providers,” says Terri Steinberg.
Innovative tools can be leveraged to transform care delivery and improve outcomes – if the right structure is put in place, says Cynthia Davis, who talks about the work being done at Methodist.
If organizations – particularly ACOs – really want to understand what data clinicians need to provide the best care, they need to go to the source, says Tina Esposito of Advocate Health Care.