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Some people say that marriage is a 50/50 proposition. When it comes to the DVR in my house, it’s more like 80/20. And that 80 percent is dominated by the Food Network — not the instructional cooking shows, but programs that showcase the talents of top chefs and focus on the business aspects of running [...]
As healthcare CIOs, our lives are filled with change in almost every aspect of our job. Most of the changes we deal with, however, are about inflicting change on others as new systems come online and upgrades wreak havoc on our organizations. Despite the constantly changing environment to which we’ve become accustomed, stepping into a [...]
Not too long ago while working with B.E. Smith, I had the chance to serve as interim CIO at a 600-bed academic medical center. I found this work both rewarding and refreshing. The greatest challenge and the greatest difference, in my experience, is relationship building. When you take on a permanent CIO position, you work hard to build [...]
Exchanging data with paper-based practices
The HIE picture in Ohio — large systems on Epic, others left out
Attesting to Stage 1
Working with the CNO & CMO to prioritizing projects
Budget meetings — “It’s like a 90-minute arm-wrestling contest”
Reaping the benefits of project management training
About Southwest General
The pros of being a standalone — “We can be more nimble”
Partnering with University Hospitals
From Stage 1 to Stage 6
Project management training for everyone
Being the new boss
What it means to have “credibility” as a department
Defining customer service
The CIO/CMIO relationship
The importance of post-implementation support and optimization
The vendor’s role in a successful install
The CIO as fiduciary
I had the nicest office I’ve ever had. It had big windows overlooking Boston Harbor and the city skyline. Earlier this summer, I watched “Old Ironsides,” the USS Constitution, make its bi-annual turn-around in the harbor. I didn’t spend much time sitting there looking out the window, but it was very nice. Two months ago, [...]
Most people think that the role of the Project Management Office (PMO) is similar to that of an airplane pilot. It is their job to make sure that the plane gets to its destination without crashing into the ground. While that’s true, and a critical role of a Project Management Office, it may not be [...]
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