When trying to secure a customer, is a black-and-white, all-or-nothing approach always necessary, or are there gray areas? That all depends on the end goal, says Anthony Guerra.
How are leaders able to differentiate between important information and background noise? It’s all about focus, says John Mason, who believes we can learn much from pilots on how to steer through stressful times.
Although having the best strategy and the best players is critical, the quality that distinguishes a team from the pack is a refusal to quit, says Anthony Guerra.
Being in a competitive environment means leaders are under more pressure than ever to maintain high quality and service, says Anthony Guerra, who relates a recent hair-raising experience with a local business.
Call it a New Year’s resolution, call it a goal, call it whatever you want – it’s not going to amount to anything unless you create the right strategy and execute on it, says Kate Huvane Gamble.