When we keep people at arm’s length, it’s easy to find things we don’t like. But when we’re brave enough to get closer, we often find quite the opposite, says Anthony Guerra.
Despite the fact that secure text messaging can help foster a more collaborative environment and increase efficiency, it still has its critics, says CIO Jeff Brown, who discusses the benefits of this technology.
Although it may go against your instincts, sometimes the best way to lead is to remove yourself from the details of the discussion and think about to shape it and guide it to a productive conclusion, says CT Lin.
It’s time to recast consumerism. And that doesn’t mean forming a committee – it means digging deeper and finding out what patients actually want, says Paul Roemer.
Reading books is a great way to learn about leadership, but an even better way is to study firsthand how a quality organization – and a struggling organization – are run, says Anthony Guerra.