When it comes to leadership, we can learn just as much about how to do something right by seeing it done poorly as by seeing it done well, says Anthony Guerra.
Every service provider is going to make mistakes; what distinguishes successful ones is the ability and willingness to correct them, says Anthony Guerra.
Those who are willing to invest the time and energy needed to learn a new skill – and keep working to improve it – are more likely to be ready when opportunity knocks, says Anthony Guerra.
When a situation arises that gives you pause, listen to your instincts – not the opinions of those who may not have your best interest at heart, says Anthony Guerra.
When trying to secure a customer, is a black-and-white, all-or-nothing approach always necessary, or are there gray areas? That all depends on the end goal, says Anthony Guerra.