What sets great leaders apart is the willingness and ability to take ownership when things go wrong, and disperse credit when things go right, says Anthony Guerra.
No matter the outcome, being prepared and putting forth a valiant effort is never a waste of time, says Anthony Guerra, who drew inspiration from the greats after a tough loss.
In healthcare, it may seem like the work is endless and “all we do is move the ball forward a bit each day,” but if tasks are managed effectively, it can lead to a sense of accomplishment, says Sue Schade.
When it comes to leadership, the same experience that got you to the role won’t necessarily help you thrive it in, says Anthony Guerra, who talks about the perils of upside-down management.
The most important takeaway from Amazon’s Prime Day debacle? If an organization is doings the right way – and making consumer experience a top priority – even a major glitch won’t bring it down, says Kate Huvane Gamble.