If we want to make EHRs more user-friendly, it’s not enough for clinicians simply to be engaged in the process, says Dr. Lee Milligan. They must be the ones leading the way, from design to training.
Obtaining useful information from an EHR isn’t supposed to feel like digging for a needle in a haystack. But for many clinicians, that’s precisely what experience has been, says Lee Milligan, which leaves them feeling “unsafe.”
One of the most common mistakes made during EHR implementations? Failing to examine the multi-workflow screen and rip out the pieces that don’t fit. That, says Dr. Lee Milligan, is where clinicians come in.
The most valuable lessons Bill Spooner learned during his CIO tenure still hold true today: make smart investments, do the research, and don’t buy anything you don’t really need.
At a surprisingly large number of organizations, the majority of end users believe the EMR enables quality care, rather than inhibiting, according to KLAS research. So what are these organizations doing?