They may have taken different paths to get there, but Patty Sengstack, Ellen Pollack and Trish Gallagher face the same challenges in the CNIO role, from communication breakdowns to saying ‘no.’
Three years ago, St. Luke’s had to take a pause in its Epic journey to make sure everyone was headed in the same direction. The detour, says CIO Marc Chasin, was well worth it.
Having a solid understanding of hospital operations can help CIOs “understand what you’re constituents are trying to do” and help guide them in the right direction, says Jamie Nelson.
Consultants have long played a key role in helping providers fill the gaps in IT strategy and delivery, but how will that change in the next few years? Lois Krotz discusses KLAS’ recent findings.
One of the secrets to being able to go big-bang with an EHR in just nine months? Keeping the golden rule in mind, says Sajid Ahmed, who talks about MLK Hospital’s unique journey.