The reality with customization? The further an organization gets from a product’s foundation development, the further behind they are when the next set of enhancements are released, says CIO Tricia Julian.
The best go-live support may be closer than you think, says Jason Hess of KLAS, who discusses the benefits of leveraging nurses from neighboring organizations and students to help train users.
Rather than criticizing EHR vendors for failing to create a perfect product, leaders should accept the role they play in delivering a quality solution to their consumers, says CMIO Lee Milligan.
One way in which CIOs can attain the ultimate goal of providing IT solutions that are scalable, sustainable and cost-effective? By choosing partners – not vendors, says David Reis.
Although some CIOs might dread conversations with clinical leaders asking for new EHR functionalities, J.D. Whitlock welcomes it — because it’s much better than the alternative.