Using the right order modes is essential to designing and implementing workflows that deliver that safe patient care, says Dirk Stanley. And it starts with having a solid understanding of these modes, and the organizational policies to back them up.
The key to success with an EHR rollout? Ensuring representatives from operations are “intimately involved in developing the strategy and testing out workflows,” says CIO Stephanie Lahr.
There’s nothing ‘soft’ about empathy. In fact, if it’s incorporated into workflows, processes, and checklist, it can dramatically improve patient experience, says Adrienne Boissy, MD, Chief Experience Officer at the Cleveland Clinic.
Everyone likes the idea of migrating to a single EHR platform, but in reality, “there are lot of discussions that have to take place around the rules of the road,” says CIO Stephanie Lahr.
The days where the CMIO’s primary role was to “keep the natives from growing restless” are done, according to Michael Marino. “You have to be part MBA, part physician, and part technology executive,” he says.