As care extends further the hospital walls, the need increases to convert traditional IT support from help desk services to proactive rounding services, says Mike Davis of KLAS.
The critical role informatics plays in usability discussions? Helping clinicians to focus on the problem that needs to be solved, and figure out the best way to do that using their input, says CNIO Nancy Yates.
At the end of the day, the success of EHRs rides on users, says Jason Hess of KLAS. The problem? Clinicians aren’t being given the time and space needed to receive thorough training and personalize their experience.
At a surprisingly large number of organizations, the majority of end users believe the EMR enables quality care, rather than inhibiting, according to KLAS research. So what are these organizations doing?
As regulatory requirements mount and the “unblinking eye of the monitor” demands more attention from physicians, the eye contact that was once a key part of patient care is being broken, says Dr. David Bensema. So how can it be fixed?