Rather than trying to take the human element out of IT, Asante has made it a key component by utilizing input from different groups to deliver an improved EHR design, says CMIO Lee Milligan.
The strategy at Christiana Care has never been to rush into anything, and the shift toward value-based care was no exception, says CHIO Terri Steinberg, who talks about the organization’s journey.
Although understanding analytics and fostering innovation have become part of the CMIO’s role, the most important component is still being able to communicate with physicians, say our panelists.
The role that healthcare leaders were trained for is not the role that has emerged, says CMIO Albert Villarin, who believes a workforce restructuring is direly needed and must be continuously maintained.
As organizations start to pivot toward value-based care, the CMIO must act as a change agent who can understand the needs of different groups and help create alignment.