As organizations start to pivot toward value-based care, the CMIO must act as a change agent who can understand the needs of different groups and help create alignment.
When interoperability wasn’t baked into Meaningful Use, it left a mess that physicians have had to clean up, says David Bensema, who believes the only way to right the ship is to engage that very group.
As organizations shift from implementation to optimization mode, the focus becomes how to make systems as effective as possible without stretching physicians too far. And right in the middle of that conversation is the CMIO.
How can health IT leaders narrow the disconnect that exists between the solutions clinicians are given and what they actually need to achieve goals? One word: empathy, says Aaron Miri.
One of the most difficult parts in moving to a managed services environment? Selling it to the staff as an opportunity to hone their skills – not a threat to their jobs, says Mike Magera.