How can health IT leaders narrow the disconnect that exists between the solutions clinicians are given and what they actually need to achieve goals? One word: empathy, says Aaron Miri.
One of the most difficult parts in moving to a managed services environment? Selling it to the staff as an opportunity to hone their skills – not a threat to their jobs, says Mike Magera.
Just as clinicians played a pivotal role in creating the right EHR implementation strategy, they must be front and center in helping to develop an optimization plan, says Mike Smith of KLAS.
Although most compare an EHR implementation process to a marathon, to those who are doing the hard work, it feels more like a long sprint, says CMIO CT Lin.
One of the most complex issues CIOs face? Trying to meet the organization’s goals without placing too much burden on the staff, says Adam Buckley, who talks about being “the bearer of bad news.”