Health IT leaders can’t deliver a perfect EHR system – there are always going to be issues. What you can do, says CIO Christopher Timbers, is engage with users to work through them.
Believe it or not, the majority of variables affecting EHR satisfaction are within the healthcare provider’s control, says Rachel Dunscombe, who discusses the Arch Collaborative and its evidence-based approach.
The more pressures physicians face, the less they’re able to demonstrate compassion, a key element in patient care. Fortunately, there are steps health IT leaders can take to help replenish the supply, says David Bensema.
Building solid partnerships with physician leaders takes more than simply engaging with them. It’s creating advisory committee where they can engage with business and technology leaders to help guide decision-making, says Stephanie Lahr.
The key to success with an EHR rollout? Ensuring representatives from operations are “intimately involved in developing the strategy and testing out workflows,” says CIO Stephanie Lahr.