Jamie Nelson, SVP & CIO, Hospital for Special Surgery, Chapter 1

The most important piece of advice CIO Jamie Nelson has for those planning a major implementation? Add more staff than you think might be needed, because the appetite for information will only grow.

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Joe Kvedar, VP of Connected Health, Partners HealthCare, Chapter 3

When it comes to mobile adoption, both patients and clinicians have come a long way. But don’t be fooled by the numbers – we still have a long way to go, says Dr. Joe Kvedar of Connected Health.

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Joe Kvedar, VP of Connected Health, Partners HealthCare, Chapter 2

When it comes to transitioning from face-to-face to video visits, clinicians still have trepidation, and the onus is on leaders to assuage those fears by addressing the reimbursement and integration questions, says Joe Kvedar.

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The Epic Sprint

It wasn’t until an EHR Genius Bar was installed – using analysts, a trainer, and a physician informaticist – that adoption gained some traction at UCHealth, but the effort is far from complete, says CT Lin.

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5 Steps To A Comprehensive Telemedicine Program

With more than 1,400 patients enrolled in six months, NewYork-Presbyterian’s telemedicine program is off to a hot start. What has been the key to its success? Focusing on these five critical elements, say Peter Fleischut and Daniel Barchi.

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