Jim Turnbull, CIO, University of Utah Health Care, Chapter 2

Jim Turnbull, CIO, University of Utah Health Care

Posting physician reviews online — “It made the docs really pay attention.”
Using Amazon’s strategy to pilot new initiatives
MU attestation challenges — “They’re leaving money on the table”
ICD-10 on the backburner
Positioning the organization for innovation
Groundbreaking genetic research

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Charlotte Wray, Chief Clinical and Information Officer, EMH Healthcare, Chapter 2

Charlotte Wray, Chief Clinical and Information Officer, EMH Healthcare

Extending the “olive branch” to physicians
Stage 1 attestation
Bringing in consultants — “We realized we had a bandwidth issue”
EMH’s portal strategy
Targeting chronic disease patients
Preparing for ACOs: “We’ve always had to align ourselves with other providers”
Partnering with CliniSync

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Tom Bres, VP/CIO, Sparrow Health System, Chapter 2

Tom Bres, VP/CIO, Sparrow Health System

Rolling out Epic — Getting buy-in was the easy part
Clinician training: seeing is believing
Epic’s playground
Optimizing iSparrow and extending it into the community
“We’re seeing a lot of demand and interest for that.”
MySparrow mobile app — “There’s a craving for that kind of interaction.”

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Ed Ricks, VP of Information Services & CIO, Beaufort Memorial Hospital, Chapter 2

Ed Ricks, VP of IS & CIO, Beaufort Memorial Hospital

Budgeting physician satisfiers
Working with Wolters Kluwer’s Provation for order sets
Parting ways with vendors
Working with Medseek on a patient portal
Planning to harness big data
Prognosticating on healthcare reform

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Carolyn Byerly, CIO, Stanford Hospital & Clinics, Chapter 3

Carolyn Byerly, CIO, Stanford Hospital & Clinics

Stanford’s telehealth vision — patient portal & dermatology clinics
“You will see Stanford break ground here.”
Growing the network
Byerly’s decision to retire
Advice for CIOs — “It’s okay to fail”
The importance of humility

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KLAS: CIOs Stay On Path When Selecting A Portal

CIOs Are Taking The Path Of Least Resistance

There are times when familiarity does not breed contempt, according to a new KLAS report, which found that convenience and the ease of integration that comes from having an established relationship with an EMR vendor are primary drivers in selecting a patient portal. The increased pressure organizations are facing to engage with patients at deeper [...]

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Baseball And ACOs: What It Takes To Go The Distance

Adam Gale, President, KLAS

You baseball fans know very well what October means for the sport: the MLB playoffs, or head-to-head series composed of best-of-five or best-of-seven game scenarios. Having grown up just outside of Baltimore, I’m ecstatic to see the Orioles make it into the playoffs and host their first playoff game in 15 years. While each game [...]

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Phyllis Teater, Associate VP/CIO, Wexner Medical Center at The Ohio State University, Chapter 3

Phyllis Teater, CIO, Wexner Medical Center at The Ohio State University

The Epic installation — lessons learned so far
“It felt like we were planning the D-Day invasion”
Breaking down business and clinical intelligence
Empowering patients with portals, Stage 2 concerns
The pursuit of personalized medicine

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