If you want to improve patient access, stop focusing on measuring it, and instead focus on turning your website into an interactive experience, says Paul Roemer.
The best way to get to know an organization and its people isn’t necessarily to hit the ground running, but to ‘hit the ground listening,’ says Ed Marx, who talks about his first months as Cleveland Clinic CIO.
To some, innovation is a buzzword. But to organizations like UPMC that are leveraging data to create more effective care models and solutions, it’s a strategic direction, says Rasu Shrestha.
Today’s CIO needs to focus on running, growing, and transforming the business at the same time, says Vijay Venkatesan, which means shifting the mindset from implementations and infrastructure to information and digital.
As mergers become increasingly common, “the CIO is being thrust into a coordinating role,” says HIMSS CEO Hal Wolf, which makes it all the more critical to formulate strong partnerships.