As the population ages and healthcare expenditures skyrocket, China’s hospitals must take steps to meet the changing needs of its people, says David Chou, who examines the state of healthcare in one of the largest countries in the world.
It wasn’t a new strategy that has helped Geisinger reduce ER visits and hospital admissions. In fact, it’s one of the oldest in the books, says David Feinberg, who talks about the reboot that is changing the game.
If CIOs want to be treated as business partners, they need to ask (and answer) the right questions about the investments the organization is making, and the strategies being used to leverage them, says Lety Nettles.
Reengineering business processes can certainly help increase efficiency — but if it’s taken too far, it can also take the humanity out of care, says Paul Roemer.
Improving the experience of both patients and employees doesn’t necessarily require a seismic shift, says Bill Spooner. Sometimes, in fact, it’s the “simple things that can make a world of difference.”