As IT organizations are continually expected to do more with less, agility and automation will emerge as key priorities, says CIO David Chou, who outlines the areas that CIOs should focus on in the coming year.
Although it may seem like the two are at odds, the concepts of high-tech and high-touch can actually work in perfect harmony, says Bill Russell, who believes healthcare can learn a lot from finance in this area.
The digital storm that has hit other industries is headed for healthcare, says Bill Russell, and it’s the leader’s responsibility to have the organization pointed in the right direction and focused on the things that will matter most.
As the consumer movement gains traction, healthcare needs to find a way to interact with people daily and deliver customized experiences that can lead to healthier lives, says Bill Russell. And the company that can do that is Amazon.
Although data suggest consumers have a greater thirst than ever to manage their care digitally, providers and payers remain focused on the wrong audience, says Paul Roemer.