In an effort to better engage with patients, many health systems have gotten themselves into a pickle by going overboard. Today, with almost every department running its own patient engagement efforts, those at the end of all that attention are feeling overwhelmed. But there’s a better way, and it starts with governance, according to Guillaume de Zwirek, CEO, Artera.
Q&A: Providence’s Sara Vaezy on Meeting Patient Needs “In a More Personalized, Systematic Way”
As digital tools play an increasingly critical role in successfully engaging with consumers, perhaps it’s time for a new approach, said Sara Vaezy. In this piece, she discusses the new platform Providence is leveraging to “expand the lens through which we see individuals” by looking beyond clinical interactions.
The New Alert Fatigue: How Teams Are Developing a “Line of Sight” for Patient Communications
“A Given, Not a Luxury”: CIO Renee Broadbent on SONE Health’s SDoH Journey
Q&A with Christopher Neuharth of Children’s Wisconsin: “We want to find the easiest way to solve a need.”
Q&A with Allegheny Health CDIO Ashis Barad, MD: “We Need to Do the Hard Work of Laying Down the Foundation.”
Building engagement tools in a way that “surfaces through the care team” is a critical goal for Ashis Barad, MD, Chief Digital and Information Officer at Allegheny Health Network. But it can’t be “built in a way that’s just adding burden to the care teams by having more alerts put in front of them,” he said in this interview.