Michael Skvarenina, VP & CIO, Holy Name Medical Center, Chapter 2

Michael Skvarenina, VP & CIO, Holy Name Medical Center

MicroHIS mobile app — “It’s one of those low-hanging fruits.”
CPOE — “the next big leap”
The biggest MU 2 hurdle
Off-the-shelf vs self-developed solutions
“When we talk about strategy, that’s what differentiates us.”
WebHIS call queue
Eyeing data analytics

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Ken Gilles, Associate CIO, Essentia Health, Chapter 3

Ken Gilles, CIO, West Region, and Associate Corporate CIO, Essentia Health

Patient engagement touch points
From programmer to CIO — “I’ve always wanted to be in a leadership position”
Lessons learned from M&A
Working with Dennis Dassenko
Balancing regional & system roles
“The pace of the change just continues to ratchet up.”

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Do We Deliberately Disengage Patients?

Paul Roemer, VP of Patient Access, Clinovations

The reporter on ESPN stated that cyclists in a 40-kilometer race could shave 79 seconds off their time by shaving all of their hair. The reporter failed to mention how much time could be shaved by pedaling faster. Sometimes the easiest answer is overlooked, perhaps because it is too easy to be believed. Patient engagement. Hospital disengagement. […]

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Michael Martz, CIO, Meadville Medical Center, Chapter 2

Michael Martz, CIO, Meadville Medical Center

Thoughts on MU — “It’s given us better information on the patient.”
Using health coaches
Meds reconciliation — “It was wrong about 98 percent of the time”
Reducing readmissions & ED visits
Standalone hospital in a large IDN world
Being a “major economic force” in the area

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The Idiot’s Guide to Drastically Reducing Readmissions

Paul Roemer, VP of Patient Access, Clinovations

Problems fall into two boxes; easy and difficult. An easy problem to solve is “Do you want fries with your order?” A more complex problem, one I faced two weeks ago, was helping my daughter buy a dress for the eighth-grade dance. I have some experience buying clothes, some experience going to dances, and even some […]

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