Measuring The Success Of Value-Based Care Services

Health systems are making big investments with consulting firms and vendors to help make the transition toward value-based care. But what measures are they using to set goals? Warren Whitford of KLAS shares his insight.

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Craig Richardville, SVP & CIO, Carolinas HealthCare System, Chapter 3

The type of people you want on your team are those who crave a challenge, says CIO Craig Richardville, who discusses the value of learning from other industries, how he sees care in 5 years, and the question leaders must always ask.

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Craig Richardville, SVP & CIO, Carolinas HealthCare System, Chapter 2

Offering virtual care services and e-visits is good, but it wasn’t enough, so Carolinas HealthCare took it a step further by creating an app that lets patients safely share data from wearables. And they aren’t stopping there, says CIO Craig Richardvillle.

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Craig Richardville, SVP & CIO, Carolinas HealthCare System, Chapter 1

About CHS
Multiple-vendor platform with Epic, Cerner & McKesson
“The future is interoperability and being able to share data.”
EDW, HIE & patient engagement
Using patient-generated data to create “a “unified, holistic view”
Learning from Mint.com — “We’re going to you.”

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Jennifer Greenman, VP of IT & CIO, Moffitt Cancer Center, Chapter 2

Staff motivation — “Being able to contribute is a very meaningful experience.”
Patient-centered care as a “core principle”
100% portal adoption
Proactive approach to security — “We want to inform, not scare.”
HIMSS Stage 6 — “It helped energize our efforts.”
Professional development plans

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