Sarah Richardson, CIO, NCH Healthcare System, Chapter 1

Sarah Richardson, CIO, NCH Healthcare System

About NCH
Cerner in hospitals & physician practices
Fully outsourced IT shop — “It feels like we have 80-plus people when we only have 52”
NCH’s “matrixed” reporting structure
Reaching HIMSS Stage 7
“There’s no such thing as paperless.”
Smart room technology


James Wellman, CIO, Comanche County Memorial Hospital, Chapter 1

James Wellman, CIO, Comanche County Memorial Hospital

About Comanche County
McKesson in acute, eClinicalWorks in ambulatory
Transition from Horizon to Paragon — “It was quite an interesting challenge.”
Outsourced IT & the “added layer of complexity.”
Attesting to MU — “It wasn’t ‘we barely made it.’
Continued optimization with Paragon 13 — “It’s another opportunity to tackle.”


Chad Eckes, CIO, Wake Forest Baptist Health, Chapter 3

Chad Eckes, Executive VP & CFO (former CIO), Wake Forest Baptist Health

Laying the groundwork to innovate — “It’s a matter of prioritizing resources and time.”
Outsourcing service desk & support
Empowering the staff — “Who here has had a great idea that was not accepted?”
Private cloud infrastructure
From 60 days to mere hours to provision new systems
Managing resistance


Dan Waltz, VP & CIO, MidMichigan Health, Chapter 1


About MidMichgan Health
Affiliating with University of Michigan Health System to “share our strengths.”
Allscripts in practices, Cerner in hospitals
Outsourcing to Cerner
“We’re looking at various ways to centralize most of the services.”
HIE mergers
Getting docs on board with data exchange


KLAS: Providers Scaling Back On IT Outsourcing

Providers are stepping away from outsourcing - but not completely.

As organizations face mounting pressures to meet meaningful use requirements, providers are pulling back on extensive IT outsourcing services and turning to partial outsourcing agreements to meet growing demands, according to new data from KLAS. The report — IT Outsourcing 2013: Who Can Help with Rising IT Pressures — identified application management and help desk […]