Chad Eckes, CIO, Wake Forest Baptist Health, Chapter 3

Chad Eckes, CIO, Wake Forest Baptist Health

Laying the groundwork to innovate — “It’s a matter of prioritizing resources and time.”
Outsourcing service desk & support
Empowering the staff — “Who here has had a great idea that was not accepted?”
Private cloud infrastructure
From 60 days to mere hours to provision new systems
Managing resistance


Dan Waltz, VP & CIO, MidMichigan Health, Chapter 1


About MidMichgan Health
Affiliating with University of Michigan Health System to “share our strengths.”
Allscripts in practices, Cerner in hospitals
Outsourcing to Cerner
“We’re looking at various ways to centralize most of the services.”
HIE mergers
Getting docs on board with data exchange


KLAS: Providers Scaling Back On IT Outsourcing

Providers are stepping away from outsourcing - but not completely.

As organizations face mounting pressures to meet meaningful use requirements, providers are pulling back on extensive IT outsourcing services and turning to partial outsourcing agreements to meet growing demands, according to new data from KLAS. The report — IT Outsourcing 2013: Who Can Help with Rising IT Pressures — identified application management and help desk […]


David Tomlinson, SVP & CIO, Centegra Health System, Chapter 1

David Tomlinson, EVP/CFO/CIO, Centegra Health System

About Centegra Health
Running an outsourced shop (Perot/Dell)
Is outsourcing right for your organization?
From VP of operations to CIO
Structuring the contract — need to have foresight and flexibility


Carolyn Byerly, CIO, Stanford Hospital & Clinics, Chapter 1

Carolyn Byerly, CIO, Stanford Hospital & Clinics

About Stanford Hospitals & Clinics
Reflecting on the Perot outsourcing
Reflecting on the Epic rollout, and the Epic Way
Best practices in vendor selection processes
“They want to make money, and we want them to make money”