The Trait That Can Destroy A Culture

Bill Rieger, CIO, Flagler Hospital

How did you get where you are? I don’t mean how did you get to the coffee shop, your office, or your living room, I mean how did you get to where you are in your career? I started out by joining the US Navy after high school. I couldn’t figure out how to show […]


Michael Martz, CIO, Meadville Medical Center, Chapter 3

Michael Martz, CIO, Meadville Medical Center

From Seattle to PA
First healthcare CIO role — “I’m constantly on a learning curve”
Meadville’s “strong focus on virtualization”
Downtime for “the most absurd reason”
His leadership philosophy — “It’s figuring out how to serve them.”
Being beta tester #1


To Play Or Not To Play

Kate Huvane Gamble, Managing Editor,

When I woke up this morning to the usual sounds of my phone alarm, I had a startling realization when I saw the date: September 11. It’s hard to believe it’s been 13 years since the events that changed us as a nation so dramatically. I remember the day like it was yesterday; the horrific […]


Whatever It Takes

Anthony Guerra, Editor-in-Chief,

It was September 2007 and I was walking down one of those lonely Las Vegas streets which, though busy with traffic, lack a human presence on the sidewalks. When you are off the strip, nobody doing anything legal walks around in Las Vegas. But I had to walk because I had no car. I couldn’t […]


Leader As Conductor

Sue Schade, CIO, University of Michigan Hospitals and Health Centers

Many leaders use a musical analogy to describe leadership: the leader is like a conductor. I wonder how many of them have actually been part of an orchestra or a choir member? I have been in HIT management for 30 years and I have sung in church choirs for over 20 years. When I walk into […]