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“Stay calm, don’t panic.” I said to myself, looking at the phone. The line was still connected — I could see as much from the illuminated button on my phone and the fact that the timer was still running. But I couldn’t hear anything. From the look of my computer screen, there was nothing wrong [...]
Balancing staff workloads
Computer-assisted coding
Lessons learned from the military — “You have to depend on your people.”
From PACS administrator to CIO
Why Hugh Chatham is home
Have you ever been to the tomb of the Unknown Soldier? Ever watch those soldiers patrol the flame, uniforms impeccably creased and pressed, shoes shined like mirrors, brass cleaned and reflecting? When they first get the job, they are excited, like anyone who starts a new job. They walk and send a message to the onlookers; they [...]
“Didn’t expect to see that,” I wrote in an email to John Halamka, MD, CIO at Beth Israel Deaconess in Boston. This off-hand 2010 communication referenced NIST taking a hand in the formation of Meaningful Use or EMR certification or something like that, something that was, I quickly learned, not only quite expected, but mandated [...]
Best-of-breed vs. consolidated systems
Epic isn’t for everyone
Going from a mid-sized organization to a smaller hospital
Hugh Chatham’s IT push — “We’re showing where technology can take the organization.”
Dealing with red tape
Overseeing IT & HIM
“I wonder what Mr. Perfect is going to talk about,” I said to myself while getting mic’d up to go on stage. I was at Texas Health Resources getting ready to speak in their TED-esque Revive Conference. Speakers were allotted 12 minutes, and we were scheduled in groups of about 5 presenters each. My cohort [...]
During the past two years, I’ve listened to more podcast interviews than I can count. And each time, I’ve learned something really interesting about the person being interviewed. For example, there’s the “accidental CIO” — a consultant who never had any intention of taking the CIO role (and never thought he’d be offered the position), [...]
A favorite quote of mine, by an unknown author is: “Leaders don’t create followers, they create other leaders.” As I reflect upon past mentors and those I consider mentors today, I find that quote holds very true. Throughout my career, I’ve had the opportunity to work with many great leaders, both inside and outside of [...]
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