Maintaining communication with your staff and customers is easy when things are going well; what’s much more difficult is keeping those lines open when things are on the rocks, says Anthony Guerra.
CHIME has elected three members to its Board of Trustees that “share a passion for thinking broadly about how health IT can improve care,” the organization said.
When an IT organization was in need of an anchor to provide stability during turbulent times and a new direction, four words ended up making a critical difference, says David Muntz, recalling an experience from his CIO days.
The best way to exact every drop of value from mistakes and near misses is to fix them quickly – and make sure everyone on your team knows the fix, says Anthony Guerra.
Bill Russell’s team was looking for a better way to prioritize projects; what they discovered was a way to help the staff see the big picture and understand how all the pieces interrelate.