Ken Gilles, Associate CIO, Essentia Health, Chapter 3

Ken Gilles, CIO, West Region, and Associate Corporate CIO, Essentia Health

Hitting all the patient engagement touch points
Portal use among the elderly
From programmer to CIO — “I’ve always wanted to be in a leadership position”
Lessons learned from M&A
Working with Dennis Dassenko
Balancing regional & system roles
“The pace of the change just continues to ratchet up.”


A Slice Of Ridiculousness

Kate Huvane Gamble, Managing Editor,

“A noon meeting? Ugh.” When I saw the Outlook invite for a staff meeting at 12 p.m., I was not happy. I don’t exactly love meetings to begin with, so to have one during lunch — the time I spent escaping my job by sitting on a bench and reading — seemed just cruel. But […]


Admit It, We’re Lost

Christopher Walden, Director of IS, Health First (former CIO, HealthAlliance) Hospital

Are you sure you know where we are? I feel like we are going in circles. That building over there sure looks familiar. I am certain I have seen that man standing over there by the lamp post before. Yeah, yeah I know where we are, the house is just around that bend, I am […]


What Are You Running From?

Anthony Guerra, Editor-in-Chief,

“I just saw your buddy over at Marist (Hall),” said my archeology professor, Dr. Lewis, referring to my anthropology professor, Dr. Cooper. “Oh yeah?” I said. “Yeah. He said he wasn’t going to make it to your graduation party,” Dr. Lewis explained with some obvious satisfaction. The two were not the best of friends. Some […]


Plan For The Future, Manage For Today

Sue Schade, CIO, University of Michigan Hospitals and Health Centers

How often have you heard an IT leader say they want a position that’s “more strategic” and “less operational?” The reality is that there is always a balance of both, depending on the level you work at in your organization. Sometimes, it’s not the balance you’d like to see. Me too. As the CIO, my […]