Importance Of Rounding Or Going To The “Gemba”

Sue Schade, CIO, University of Michigan Hospitals and Health Centers

In lean speak, you have to go to the “gemba”, that place where the work is done. To go to the “gemba,” I rounded with some of my colleagues in the early days of our inpatient Epic go live. They included our Chief Medical Informatics Officer, the executive director of our children and women’s hospital, and […]


Leveraging Life Experiences To Be A Better Leader

Christopher Walden, Director of IS, Health First (former CIO, HealthAlliance) Hospital

Over the last several weeks you have read about my experiences, revelations, and internal struggles around life’s major tradeoffs, finding our identity, and facing our fears. This week, I want to go a bit deeper and share with you how a single event can change a person’s perception of themselves in a split second. What […]


Aim High — But Not Too High

Kate Huvane Gamble, Managing Editor,

“Nine Things Successful People Won’t Do.” I recently came across this article on LinkedIn, and right away I thought it was exactly the type of article my former editor would’ve loved. It had a catchy title that no doubt has resulted in thousands of clicks (one of them courtesy of me), and the content is […]


Anticipating The Potholes

Anthony Guerra, Editor-in-Chief,

Looking at my watch, exhausted, I was stunned to see it was only 11 AM. “They are going to kill me,” I thought. It was Saturday and I was the sole source of sustenance and, of course, entertainment for our wild boys (Tyler, 5 and Parker, 3). My wife was laid up with a flu […]


The Tools CIOs Need To Weather The Storm

David Miller, Vice Chancellor for IT & CIO,  University of Arkansas for Medical Sciences

The prevailing theme of my previous two blogs on leadership, and indeed the prevailing theme of the healthcare industry today, is change. There seems to be change in just about every aspect of healthcare. The concept of value-based purchasing is driving the manner in which we are reimbursed by requiring improvements in quality and clinical […]