The Quest For Just Right

Kate Huvane Gamble, Managing Editor, hsCIO.com

“I can’t believe I’m saying this, but I actually miss the daily calls.” I knew things hadn’t been going well at work for my friend Courtney, and yet still, I was surprised by what she said. To say she had been micromanaged at her previous job was an understatement. The daily calls — during which […]

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How Do You Recharge?

Christopher Walden, Director of IS, Health First (former CIO, HealthAlliance) Hospital

I live in an amazing part of the east coast that allows me to spend time in the water year-round. There are several spots right by our home where I can snorkel without much effort. Today was one of those days where the tide and sun aligned along with a day off from work. I […]

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Joe Bengfort, CIO, UCSF Medical Center and Campus, Chapter 3

Joe Bengfort, CIO, UCSF Medical Center and Campus

Keys to change management — “Move swiftly.”
“Transparency has everything to do with trust.”
Working with Ross Perot
From consultant to CIO — “It scared the hell out of me.”
“High stakes” at UCSF
Evolving CIO role — “The infrastructure aspect has to be automatic.”

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Go To The Gemba, Seek To Learn

Sue Schade, CIO, University of Michigan Hospitals and Health Centers

I’ve written about gemba walks. Gemba is the Japanese word for “the real place,” or that place where the work is done. I am fond of a quote from President Dwight D. Eisenhower: “Farming looks mighty easy when your plow is a pencil and you are 1,000 miles from the corn field.” While I don’t know the […]

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When It’s Hard To Be Easy

Kate Huvane Gamble, Managing Editor, hsCIO.com

“I don’t think he can carry a team.” “He lacks the fire needed to be a leader.” Eli Manning’s first few years in the NFL were rough, and not just for the usual reasons (playing in a new offense, for a new coach, against better defenses). Because of his last name, and the firestorm that […]

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