Understanding Drains And Fills

Bill Rieger, CIO, Flagler Hospital

There is a difference between going home from work dog-tired after leaving it all on the table, and going home from work dog-tired because you are drained. Similarly, there is a difference between being elated because of a specific circumstance and feeling so good just because you have a full life. Drains and fills compete […]


The Enormous Power Of Two Little Words

Kate Huvane Gamble, Managing Editor, hsCIO.com

My name is Kate, and I watch reality TV. If you’ve already started judging me, I don’t blame you. But first let me point out that when I say ‘reality shows,’ I’m not referring to brawling housewives or Kardashians. My weakness is Celebrity Apprentice, a show where big names including actors, athletes, and musicians take […]


When Postponing Isn’t An Option

Anthony Guerra, Editor-in-Chief, hsCIO.com

“Why don’t you just reschedule it?” my wife asked. “Because our speaker is in Texas, our sponsor is headquartered in South Dakota and our attendees are spread around the country. Nobody cares that we’re having a weather issue in the Northeast,” I replied. It was the morning of Jan. 27 — the day of the […]


Five Rules For A Successful Recognition Program

Dale Sanders, SVP for Strategy, Health Catalyst (former CIO, Cayman Islands HSA)

Awards and recognition programs for teammates and employees are a critically important aspect of an organization’s culture. But it’s not difficult for them to have the opposite intended effect, by recognizing employees who don’t deserve it, failing to recognize those who do, or losing the sincerity of the recognition altogether — that is, going through […]


Complain Less, Pray More

Christopher Walden, Director of IS, Health First (former CIO, HealthAlliance) Hospital

Have you ever been so annoyed with the way things are going and felt like you had little control over them? I was talking to a friend of mine whose wife had been working at a dentist practice for 17 years. In the last few months, the dentist had brought on a new partner who […]