Joan McFaul, VP/CIO, Glens Falls Hospital, Chapter 3

Joan McFaul, VP/CIO, Glens Falls Hospital

A CIO’s soft skills
Providing more than one good option
McFaul’s career path — in, out, and back into healthcare
Getting IT staff out onto the floors
Managing CIO stresses
Leveraging a masters in philosophy

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Daniel Barchi, CIO, Yale New Haven Health System & Yale School of Medicine, Chapter 3

Daniel Barchi, CIO, Yale New Haven Health System & Yale School of Medicine

Using feedback to improve the IT rounding program
Learning crisis management as a naval officer
Going from biomed to IT
“It’s not about bits and bytes; it’s about working to create solutions to problems”
Dealing with the challenges of an academic environment
Making the move from VA to CT
“I wouldn’t trade it for the world”

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Daniel Barchi, CIO, Yale New Haven Health System & Yale School of Medicine, Chapter 2

Daniel Barchi, CIO, Yale New Haven Health System & Yale School of Medicine

Deploying CRMS to help manage large amounts of data
Linking clinical trial data with Epic
Using consultants — “We needed to get this right the first time”
Head start on data reporting – “Coming out of the box with capability”
Getting 3 hospitals onto one platform
Atul Gawanda’s “Checklist manifesto”
In Step with a Clinician

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George Reynolds, MD, CIO, Children’s Hospital & Medical Center, Chapter 3

George Reynolds CMIO & CIO, Children's Hospital & Medical Center

Being a CIO with clinical experience
Understanding workflow — perception vs. reality
IT rounding — “you have to get out there”
“Networking is critical to everything we do”
“Have a good team and get out of their way”
How IT is similar to the ICU environment

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Daniel Barchi, CIO, Yale New Haven Health System & Yale School of Medicine, Chapter 1

Daniel Barchi, CIO, Yale New Haven Health System & Yale School of Medicine

About Yale New Haven Health System
Managing a dual CIO role
Leveraging Epic to align the health system & school of medicine
Going from 350 Epic users every day to 3500 users
Starting in the physician practices – smaller, more controlled environments
Importance of having a strong project manager
“EMRs are really just tools that standardize the way we practice”

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