
A CIO’s soft skills
Providing more than one good option
McFaul’s career path — in, out, and back into healthcare
Getting IT staff out onto the floors
Managing CIO stresses
Leveraging a masters in philosophy
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A CIO’s soft skills
Providing more than one good option
McFaul’s career path — in, out, and back into healthcare
Getting IT staff out onto the floors
Managing CIO stresses
Leveraging a masters in philosophy

Using feedback to improve the IT rounding program
Learning crisis management as a naval officer
Going from biomed to IT
“It’s not about bits and bytes; it’s about working to create solutions to problems”
Dealing with the challenges of an academic environment
Making the move from VA to CT
“I wouldn’t trade it for the world”

Deploying CRMS to help manage large amounts of data
Linking clinical trial data with Epic
Using consultants — “We needed to get this right the first time”
Head start on data reporting – “Coming out of the box with capability”
Getting 3 hospitals onto one platform
Atul Gawanda’s “Checklist manifesto”
In Step with a Clinician

Being a CIO with clinical experience
Understanding workflow — perception vs. reality
IT rounding — “you have to get out there”
“Networking is critical to everything we do”
“Have a good team and get out of their way”
How IT is similar to the ICU environment

About Yale New Haven Health System
Managing a dual CIO role
Leveraging Epic to align the health system & school of medicine
Going from 350 Epic users every day to 3500 users
Starting in the physician practices – smaller, more controlled environments
Importance of having a strong project manager
“EMRs are really just tools that standardize the way we practice”
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