The reality with customization? The further an organization gets from a product’s foundation development, the further behind they are when the next set of enhancements are released, says CIO Tricia Julian.
One way in which CIOs can attain the ultimate goal of providing IT solutions that are scalable, sustainable and cost-effective? By choosing partners – not vendors, says David Reis.
IT outsourcing doesn’t have to be an ‘all or nothing’ proposition, says Rich Pollack, who believes that by selecting only the necessary components, CIOs can optimize in-house expertise and improve the delivery of services across the organization.
Having a strong relationship with your vendor is critical for any organizations, but for an independent, it’s vital to find someone who’s “willing to roll up their sleeves,” says CIO Shane Pilcher.
No matter the size or complexity of an organization, the key to driving change is in establishing a culture that welcomes it, says Wes Wright, who talks about the work his team is doing to reduce variation across the system.