One of the most complex issues CIOs face? Trying to meet the organization’s goals without placing too much burden on the staff, says Adam Buckley, who talks about being “the bearer of bad news.”
Most organizations survey employees to measure engagement and satisfaction, and yet most CIOs don’t have overall metrics about how well IT is delivering services. That, says Will Weider, is a problem.
From breaking up tasks into manageable bites to initiating regular follow-ups, there are steps CIOs and other leaders can take to reduce IT expenses, according to Will Weider.
With technology playing a bigger role than ever in how care is delivered, it’s no surprise that CNIOs are growing in number, says Chris Wierz, who looks at how the role has changed and the skillset needed to succeed in it.
The biggest advantage of being part of an alliance? Leveraging the purchasing power of a large system while maintaining the identities of three individual organizations, says Corporate CIO David Quirke.