A number of topics seemed to bubble up to the surface during our most popular interviews from the past year, but perhaps none were as prominent as digital health, the advancement of women in IT leadership roles, and addressing opioid abuse.
Forget the shiny tools and buzzwords. In 2019, healthcare leaders are focused on leveraging technology to improve the experience for care providers and consumers, build a solid IS culture, and, most importantly, realizing the value of these solutions.
If IT leaders want to understand clinician frustrations, it’s not enough simply to make phone calls, says Dr. Anncy Thomas, who believes “standing with them and watching them go through the screens is where the breakthroughs happen.”
Convincing leadership to invest in a digital health strategy is about more than just talk; it’s about being able to demonstrate use cases, says UChicago Medicine CIO Heather Nelson.
One of Dr. Anncy Thomas’ first goals as CIO at Episcopal Health Services was to change not just the outside perception of IT, but the department’s mindset of its core objectives.