Although the industry has made great strides in terms of usability, a lot still needs to be done to ensure that technology is working for clinicians – and not the other way around, says CNIO Nancy Yates.
No matter which vendor an organization chooses, being able to reach out to existing customers is important. But when that vendor happens to be Epic, it’s more than important – it’s vital, says CIO Mike Mistretta.
The key tenet of innovation? Quantifiable outcomes, says Karen Murphy, who talks about how Geisinger is thinking outside the box to improve outcomes for patients with diabetes, and curb opioid abuse.
The critical role informatics plays in usability discussions? Helping clinicians to focus on the problem that needs to be solved, and figure out the best way to do that using their input, says CNIO Nancy Yates.
By limiting the number of consultants they used while implementing Epic, VHC was able to not only save costs, but also develop in-house talent that will benefit them down the road, says CIO Mike Mistretta.