The term ‘digital front door’ gets thrown around a lot. But to truly make an impact, “it needs to be welcoming, to add value, and to be something the community wants,” said Michael Saad, CIO at Munson Healthcare. During a recent panel, he shared best practices for driving digital transformation, along with Aaron Miri and Joshua Titus.
Live @ HIMSS Partner Perspective Q&A with Mike Reinhart, Chairman & CEO, Quisitive: The Cloud Offers Significant Upside; but a Good Guide Sure Helps
The cloud can be a magical place of value and optimization – but only yields its secrets to those with the expertise to master it. The problem is that many health systems moved in too quickly or without that expertise, leaving IT executives in the position of having to go back and retro fit important […]
Q&A with Cook Children’s CTO Steve Eckert: “The most important thing is to listen and observe.”
One of many lessons Steve Eckert learned during his time in consulting? “I have a very high bar for what I expect from our vendor partners.” During a recent interview, he talked about the keys to maintaining healthy partnerships, as well as his core objectives as CTO at Cook Children’s, and the importance of being in lockstep with fellow leaders.
“Start with Culture”: How IT Leaders Are Working to Build and Retain a Solid Workforce
The rise of remote work has made it increasingly difficult for healthcare organizations to build (and keep) strong IT teams. But by following a few best practices, including updating the technology stack and developing rounding programs, leaders can begin to foster a healthy environment – and increase their staying power, according to a panel of experts at ViVE.
“Forward-looking and Strategic”: A Long-term, Collaborative Plan to Improve Cybersecurity
The Change Healthcare breach is just the latest piece of evidence that healthcare does, indeed, need a change, according to a panel of cybersecurity experts. At ViVE24, they unveiled a 5-year plan to upgrade security and resiliency across healthcare, and shared insights on what will take to achieve it.
HIMSS Conference Preview: Mike Mistretta on Reimagining the Outpatient Experience; The Importance of Including IT from the Beginning; and Some Common Sales Tactics to Avoid
When IT folks are handed just about any situation, they find solutions – it’s in the DNA. So it’s not surprising that when Mike Mistretta, SVP & CIO at VHC Health System, was handed finished plans for a new outpatient building, he and his team went to work outfitting it with the latest and greatest […]
“Creating a Lens”: How Organizations Are Pulling Data to Choreograph Care Across the Continuum (and Beyond)
Q&A with AltaMed Health Services CIO Raymond Lowe: “Everybody Talks about Patient-centered Care, But We Live It.”
“The power of any type of EHR is how it’s being utilized, not only by clinicians but also by your patient population,” said Raymond Lowe, SVP and CIO at AltaMed Health Services. In this interview, he talked about how his team’s recent Epic achievement, how they’re leveraging data to help enable “culturally competent care,” and why it’s not always wise to chase perfection.
Live @ Vive Partner Perspective Q&A with Guillaume de Zwirek, CEO, Artera: Health Systems Must Bring Governance to Patient Outreach
In an effort to better engage with patients, many health systems have gotten themselves into a pickle by going overboard. Today, with almost every department running its own patient engagement efforts, those at the end of all that attention are feeling overwhelmed. But there’s a better way, and it starts with governance, according to Guillaume de Zwirek, CEO, Artera.
“This Is Real Innovation”: Q&A with Michael Hasselberg, CDHO, University of Rochester Medical Center
How much of an impact can Generative AI have – if leveraged properly, and if all the necessary pieces are in place? Quite a bit, according to Michael Hasselberg. “This is the first time in my career thus far that I’m hopeful that technology will actually make the lives of our clinicians better.” In a recent interview, he explained why, and talked about the innovative work being done at URMC.