How To Run Your IT Shop Like A Business

Getting the most out of your IT department means more than being efficient, it means taking these 10 steps to align more effectively with other departments in the organization, says CIO David Chou.

Share

Michael Archuleta, Director of IT, Mt. San Rafael Hospital, Chapter 3

Michael Archuleta talks about the benefits of partnering with vendors, what he did to earn the respect of his team as a young leader, and how the organization is working to change the perception of rural hospitals.

Share

Sarah Richardson, CIO, NCH Healthcare System, Chapter 2

Focus on portals — “How can we make it seem like an engine?”
Internally marketing initiatives
Security — “No matter what we do, it’ll always be a when, not an if.”
Data loss prevention
Culture changes
Lessons in leadership — “We got really creative at making things work.”
“I care about the people before I care about the technology.”

Share

Mitzi Cardenas, SVP & CIO, Truman Medical Centers, Chapter 3

Marketing IT successes
IT’s seat at the governance table
Added job title — “It’s like getting recognition for things you’re already doing.
Addressing the workforce shortage
The Stage 7 curse
CIO job security
“Work and life become the same thing.”

Share

Maggie Ratliff, VP & CIO, Sarah Bush Lincoln Health Center, Chapter 1

About Sarah Bush Lincoln
From the city to the country
Reaping the benefits of a small organization — “We have autonomy to do what we need to do.”
Keys to a smooth transition
Walking in to budget talks
Internal IT marketing

Share