Mitzi Cardenas, SVP & CIO, Truman Medical Centers, Chapter 3

Mitzi Cardenas, SVP of Strategy, Business Development and Performance Integration & CIO, Truman Medical Centers

Marketing IT successes
IT’s seat at the governance table
Added job title — “It’s like getting recognition for things you’re already doing.
Addressing the workforce shortage
The Stage 7 curse
CIO job security
“Work and life become the same thing.”


Maggie Ratliff, VP & CIO, Sarah Bush Lincoln Health Center, Chapter 1

Maggie Ratliff, VP/CIO, Sarah Bush Lincoln Health Center

About Sarah Bush Lincoln
From the city to the country
Reaping the benefits of a small organization — “We have autonomy to do what we need to do.”
Keys to a smooth transition
Walking in to budget talks
Internal IT marketing


Frank DiSanzo, CIO, St. Peter’s Healthcare System, Chapter 2

Frank DiSanzo, Chief Information & Strategy Officer, St. Peter’s HealthCare System

EHR rollouts & revenue loss
Managing clinician expectations
A culture of inclusion —“In the interest of transparency…”
Being proactive about educating patients
Jersey Health Connect
RelayHealth’s cloud-based solution
CIOs “leaving our differences at the door”


A Piece Of The Pie

Kate Huvane Gamble, Managing Editor,

“I hate LinkedIn,” my friend said. “I feel like I’m just blatantly tooting my own horn. ‘Hey, look how great I am!’” “I know what you mean,” I said. “I might as well write, ‘I’m hard-working, smart, resourceful, ambitious, and of course, humble.’” I still remember the conversation my friend Emily and I had a […]


Charlotte Wray, Chief Clinical and Information Officer, EMH Healthcare, Chapter 3

Charlotte Wray, Chief Clinical and Information Officer, EMH Healthcare

HIMSS Stage 6
Celebrating IT success — “It’s much more important than MU dollars.”
Focusing on optimization
Closed loop meds management
From nursing to IT — “I was hooked immediately.”
Marrying the clinical & IT worlds
CIO communities — “We can learn from each other.”