Telling People About The Fire Is As Important As Putting It Out

01/31/2012 By Leave a Comment
Will Weider, CIO, Ministry Health Care & Affinity Health System

In January I wrote about the importance of using Root Cause Analysis at Ministry Health Care as a way to learn from our mistakes. This process is so important to us that we have an employee (Fred) that oversees Root Cause Analysis and facilitates the meetings. Those meetings are generally calm meetings that take place [...]

Share
Filed Under: Communication/Transparency, Infrastructure/Network, IT Operations, Leadership/Staff Management Tagged With: ,

Root Cause Analysis of IT Service Interruptions

01/09/2012 By Leave a Comment
Will Weider, CIO, Ministry Health Care & Affinity Health System

I used to think about the day when I fixed everything so we would stop IT outages. Of course that is silly. Like other healthcare organizations we are adding applications to the portfolio every year as new solutions address previously underautomated areas. Most of these are not core parts of the IT architecture, but they [...]

Share
Filed Under: Infrastructure/Network, Process Improvement Methodologies, Project Management Tagged With: ,

Cathy Crowley, CIO, Columbia Memorial Hospital, Chapter 3

12/28/2011 By Leave a Comment
Cathy Crowley, CIO, Columbia Memorial Hospital

Desktop virtualization (using VMware and Stratus Technologies)
Upgrading the infrastructure for a sound application environment
Rounding out the hospital C-suite skill set, shoring up weaknesses
From vendor, to consultant, to in-house CIO
Measuring up to Meaningful Use

Share
Filed Under: Career Management/Networking, Infrastructure/Network, Meaningful Use, Virtualization Tagged With: , , , ,

Learning From Google

09/14/2011 By Leave a Comment

Google had an outage this week. Google Docs, which I use at home, was down for about an hour. They wrote a post about the outage on their blog. I think this post is a great lesson in effective IT Operations. Our IT organization is working on improving all of these areas, but we have [...]

Share
Filed Under: Disaster Recovery, Infrastructure/Network Tagged With: , ,

Les Clonch, CIO, Doctors Hospital at Renaissance, Chapter 2

06/02/2011 By Leave a Comment

*CSC for an information systems plan
*Revisiting the infrastructure
*Epic and Cerner go head to head
*Cerner wins the business
*Encore Health Resources for (a 14-month) implementation

Les Clonch, CIO, Doctors Hospital at Renaissance, Chapter 2 [ 17:06 ] Play Now | Play in Popup | Download (442)
Share
Filed Under: Consulting, Infrastructure/Network, Specialty EHRs, System Selection Tagged With: , , , , ,

Dave Kempson, VP/CIO, Maricopa Integrated Health System, Transcript/Podcast, Chapter 1

04/14/2011 By Leave a Comment
David Kempson, VP/CIO at Maricopa Integrated Health System

Dave Kempson took over as CIO at Maricopa Integrated Health System in Phoenix, Ariz., at a very interesting time — not only was Maricopa transitioning away from being a county-owned facility, but the IS department was in need of a major overhaul. Kempson and his team were tasked with creating a truly integrated system, and [...]

Dave Kempson, VP/CIO, Maricopa Integrated Health System, Transcript/Podcast, Chapter 1 [ 25:13 ] Play Now | Play in Popup | Download (665)
Share
Filed Under: Governance, Incentive eligibility, Infrastructure/Network, Quality Reporting/Patient Safety, System Selection, Vendor Management Tagged With: , , , ,

Don’t Neglect Your MU Backbone

02/02/2011 By Leave a Comment
Roger Neal, VP of IT & CIO, Duncan Regional Hospital

I have two kids and, if you have kids, I’m sure this discussion has come up at some point. About five years ago, my son was in the car with me going somewhere. As we drove, we passed a GameStop, and being the gamer that he is, he said, “Dad…I need to stop at GameStop [...]

Share
Filed Under: Infrastructure/Network Tagged With: ,
« Older Posts