Kevin Groskreutz, Division CIO, Hospital Sisters Health System, Chapter 2

Kevin Groskreutz, Division CIO, Ancillary Systems, Hospital Sisters Health System

Patient portal challenges — “Acute care data is very episodic.”
The interoperability puzzle
4 HIEs in 2 states
3-year plan for IT — “It’s actionable.”
Selling the benefits of an enterprise approach
“Success breeds success.”
The “constant conversation” of change management


Sheri Rawlings, CIO, San Juan Regional Medical Center, Chapter 2

Sheri Rawlings, CIO, San Juan Regional Medical Center

GE Centricity in owned practices
Clinicians in the driver’s seat — “I allowed and encouraged them to make the selection.”
IT as consultants, not owners
Lack of ROI in HIEs
Patient engagement obstacles
“We never intended to chase the dollar.”
Thoughts on MU – “I don’t think it achieved near what they thought it would.”


David Lundal, SVP & CIO, Presence Health, Chapter 2

David Lundal, System VP & CIO, Presence Health

The “huge challenge” for CIOs
Staff appreciation — “Everyone is overworked.”
IT governance & “black holes”
From idea to business case to decision
“We have a lot of different initiatives, but not a coherent strategy.”
Managing multiple portals
Clinical integration platform for HIE


Cletis Earle, VP & CIO, St. Luke’s Cornwall Hospital, Chapter 1

Cletis Earle, VP & CIO, St. Luke's Cornwall Hospital

About St. Luke’s Cornwall
Meditech Magic 5.6.6
Consolidation & mergers in New York
Community docs — “It became unsustainable trying to connect with the one-offs.”
RHIO as primary HIE
IT managed services organization
The CIO road show — “It helps alleviate some of the anxieties.”


Kyle Johnson, SVP & CIO, Eastern Maine Healthcare, Chapter 1

Kyle Johnson, SVP & CIO, Eastern Maine HealthCare

About Eastern Maine
Cerner in hospitals, GE Centricity in ambulatory
Clinician engagement — “We’re looking to take it to the next level.”
Maine’s “robust” HIE
Building a successful ACO — “You have to really understand the operation.”
Shared services across the organization
“How can we do things in a more efficient and more effective way?”