Sometimes all it takes is a simple question – ‘Did you know this was happening?’ – to close the gap between senior executives and those on the front line, and help determine the best possible solutions, says CIO Aaron Miri.
The more pressures physicians face, the less they’re able to demonstrate compassion, a key element in patient care. Fortunately, there are steps health IT leaders can take to help replenish the supply, says David Bensema.
Resolving helpdesk tickets is important, but if CIOs and other leaders don’t take the time to get to the root of the issues, they’re completely missing the (pain) point, says Saad Chaudhry.
Supply chain and IT certainly have commonalities, but can a supply chain leader successfully make the leap to an IT leadership role? Yes, says Matthew Werder, who has “the scars and memories to prove it.”
We all know ‘shadow IT’ is a problem. What many don’t realize is that it’s just one way in which technology is implemented without proper governance, says Richard Corbridge, who examines ‘Grey IT’ in this blog series.