An organization can create the most advanced system in the world to gather and prioritize IT requests, but it really comes down to two simple questions, says CIO Eric Raffin.
Rather than just seeking internal opinions, organizations embarking on a major system change should look to different sources, says Sue Schade, who touts the benefits of external advisory committees.
From determining key drivers to establishing governance, there are several steps organizations must follow to ensure a successful telehealth program, says Sue Schade.
At Henry Ford Health System, the key to successfully restructuring the information privacy and security office was in finding a balanced approach to people, process, and technology, say Mary Alice Annecharico and Meredith Harper.
They may have taken different paths to get there, but Patty Sengstack, Ellen Pollack and Trish Gallagher face the same challenges in the CNIO role, from communication breakdowns to saying ‘no.’