The key to changing a culture without disrupting it? It’s all in the approach, says CIO Dan Nash, who talks about the major turnaround that has taken place at Citrus Valley.
Although provider mergers should be approached with a healthy dose of cynicism, they do have the potential to improve care – if done right, says Sue Schade.
When leveraged the right way, super users can not only help improve staff engagement during an implementation – they can also help reduce the use of consultants, says Susan Marino of Hartford HealthCare.
An organization can create the most advanced system in the world to gather and prioritize IT requests, but it really comes down to two simple questions, says CIO Eric Raffin.
Rather than just seeking internal opinions, organizations embarking on a major system change should look to different sources, says Sue Schade, who touts the benefits of external advisory committees.