Technology has transformed the way we do everything from tracking medical records to planning for natural disasters. But in a time of crisis, it’s not about technology – it’s about people helping people, says Sue Schade.
Although they rarely get the credit they deserve, physician informaticists play a critical role as the nexus between IT and clinicians – especially in an environment where change is a constant, says CMIO CT Lin.
Relying solely on technology during the processes of placing and carrying orders is like relying solely on a navigation system when driving, says Katie Foster, who explains the key role of critical thinking.
As outside influences continue to disrupt healthcare, a number of technology leadership roles will emerge, and it’s part of the CIO’s job to help define new professional development paths, say our panelists.
What sets great leaders apart is the willingness and ability to take ownership when things go wrong, and disperse credit when things go right, says Anthony Guerra.