Even if an interaction with a vendor doesn’t result in a purchase, there can still be value in it, says CIO Chani Cordero, who talks about the importance of maintaining strong partnerships.
Progress can’t happen without collaboration, and collaboration can’t happen without meaningful communication, says David Muntz, who shares some of the lessons he’s learned about getting a message across.
If you want to drive change, it’s not enough simply to be bought into the organization’s strategy – CIOs have to be “true believers” who can spread the word to others, says Tim Stettheimer.
Sometimes it’s not the data providers can see that helps improve care delivery, but the data they can’t see, says ConcertoHealth CIO Sampath Narayanan, who talks about his team’s strategy.
The problem is clear: physicians face too many time pressures, and patients don’t feel they’re being heard during encounters. The solution is also clear, says CT Lin, and it involves better communication strategies.