Learning From Google

Google had an outage this week. Google Docs, which I use at home, was down for about an hour. They wrote a post about the outage on their blog. I think this post is a great lesson in effective IT Operations. Our IT organization is working on improving all of these areas, but we have [...]

Share

Chris Belmont, System VP/CIO, Ochsner Health System, Chapter 3

*Working with Initiate (IBM) and Orion
*An update on disaster recovery
*Finding the right C-suite talent mix (CIO, CTO, CMIO, CMO)
*Thoughts on social media
*Reflecting on the consultant’s life

Share

Jim Burton, SVP/CIO, East Jefferson General Hospital, Transcript/Podcast, Chapter 1

Jim Burton, SVP/CIO, East Jefferson General Hospital

*About EJGH
*Disaster recovery a top priority
*”Build it new rather than trying to touch it up”
*The hospital selects Cerner IT Works
*Aspen Advisors helps with the selection

Share

PODCAST: One-on-One w/Heartland Health CIO Helen Thompson, Chapter 2

All organizations need a mission against which choices can be made. At Heartland Health, that mission is simply to provide the best patient care. So when it’s time for HIE work — the moment competitive juices can douse collaborative goals — referring to that mission can make choosing a course much easier. At Heartland, collaboration [...]

Share

PODCAST: One-on-One w/Sisters of Mercy Health System VP & CIO Will Showalter, Chapter 2

A house is only as strong as the foundation on which it’s built. And an application environment is only as sound as the network infrastructure and data center upon which it rests. As such, Will Showalter and Sisters of Mercy Health System have undertaken a rebuild of their foundation to support the more than 4,000 [...]

Share

PODCAST: One-on-One w/Overlake Hospital Medical Center VP of IS & CIO Jody Albright, Chapter 3

When Jody Albright took the IT reins at Overlake Hospital in December 2008, she had no idea industry-changing legislation was only a month away. And while HITECH has certainly accelerated some of her plans, Albright never expected the job to be a walk in the park. That’s because Overlake was in need of some heavy-duty [...]

Share

PODCAST: One-on-One w/Hunterdon Healthcare VP & CIO Glenn Mamary, Chapter 3

More and more, healthcare systems seem split into two camps: the one-vendor-for-everything, enterprise solution model or the best-of-suite (or breed) approach. Those embracing the former often spend a big chunk of change to rip and replace most of what they have, while being relieved of many integration headaches down the road. Those selecting the latter [...]

Share

Which EHR Mistake Would You Rather Make?

me 2

“My work here is done.”If something is worth doing, it is worth doing badly. Mistakes are inevitable—don’t be afraid to make them. However, pick your mistakes—let them be mistakes of your choosing, not mistakes born out of the hubristic approach of others. Permit me to explain. Hospital CIOs have a goal or set of goals they must meet to help drive the mission, vision, or strategy of their organization.

Share

PODCAST: One-on-One w/St. Peter’s CIO Frank DiSanzo

Frank DiSanzo, CIO, Saint Peter's University Hospital Health System

Switching out one core clinical inpatient system for another — a “big-to-big conversion” — is not for the faint of heart. That’s because doing so requires the buy-in of the entire C-suite, the Board and, perhaps most importantly, the clinicians. But despite the obstacles, New Jersey-based St. Peter’s University Hospital Health System is saying goodbye [...]

Share