In an ideal world, outages wouldn’t happen. But in reality they do, and having a team that can come together, assess the situation, and work together to restore systems makes all the difference, says Sue Schade.
Disaster recovery and business continuity plans can never be thorough enough, and should never take a back seat, says CIO Dan Morreale, describing the strange event that resulted in a recent downtime.
For University of Utah Health Care, the journey toward becoming an integrated organization and achieving Most Wired Advanced recognition started with a roadmap that provided IT with much-needed direction, says CIO Jim Turnbull.
Managing change with transparency & accountability
“When it’s your fault, admit it’s your fault.”
Trusting the staff
High-level perspective: “A CIO shouldn’t be working on code.”
CHIME Boot Camp & mentoring
Learning from a major outage — “We found things to improve.”
Meditech Magic, Allscripts in ED, GE Centricity in clinics
Virtualizing servers — “It was time.”
Disaster recovery vs business continuity planning
“Community hospitals struggle with laying down the law.”
Challenging Ed Marx
Going paperless — “They’re receptive, yet resistant.”