Teamwork At Its Best

In an ideal world, outages wouldn’t happen. But in reality they do, and having a team that can come together, assess the situation, and work together to restore systems makes all the difference, says Sue Schade.

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Groundhog Day: A Lesson In Disaster Recovery

Disaster recovery and business continuity plans can never be thorough enough, and should never take a back seat, says CIO Dan Morreale, describing the strange event that resulted in a recent downtime.

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Finding A Way: How A Roadmap Pointed U Of Utah Healthcare In the Right Direction

For University of Utah Health Care, the journey toward becoming an integrated organization and achieving Most Wired Advanced recognition started with a roadmap that provided IT with much-needed direction, says CIO Jim Turnbull.

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James Wellman, CIO, Comanche County Memorial Hospital, Chapter 4

Managing change with transparency & accountability
“When it’s your fault, admit it’s your fault.”
Trusting the staff
High-level perspective: “A CIO shouldn’t be working on code.”
CHIME Boot Camp & mentoring
Learning from a major outage — “We found things to improve.”
Confident leadership

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Sheri Rawlings, CIO, San Juan Regional Medical Center, Chapter 1

About SJRMC
Meditech Magic, Allscripts in ED, GE Centricity in clinics
Virtualizing servers — “It was time.”
Disaster recovery vs business continuity planning
“Community hospitals struggle with laying down the law.”
Challenging Ed Marx
Going paperless — “They’re receptive, yet resistant.”

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