At Wake Forest Baptist, patient engagement goes beyond just offering a portal. It’s working with communities and families to find better, less disruptive ways to manage care, says CIO Dee Emon.
The biggest mistake health IT leaders are making with vendors? Failing to continually reassess contracts and look for savings, says Brian Thomas, who talks about the need for true partnerships.
Three years ago, St. Luke’s had to take a pause in its Epic journey to make sure everyone was headed in the same direction. The detour, says CIO Marc Chasin, was well worth it.
Although an organization’s priorities are constantly shifting, the fundamentals – communication, transparency, and trust – should stay the same, says CIO Joey Sudomir.
One of the biggest challenges from an IT standpoint for academic health organizations? The sheer amount of data that must be managed and secured, says CIO Rhonda Jorden, who discusses her strategy.