The “digital dust” consumers leave behind — such as mobile purchasing habits and step counts — can give providers a much clearer picture of the patient than simply asking questions, says Dr. Joe Kvedar. The problem, once again, is the privacy issue.
When you’re a population health management organization, improving overall wellness through coordinated care isn’t just a priority – it’s the priority, says Summa Health CIO Tanya Arthur.
By digitizing healthcare, the industry unwittingly created data gatekeepers, says Bill Russell. But in light of CMS’ proposed changes to Meaningful Use, they could finally be relieved of their duties.
Whether consumers are looking to renew a driver’s license or book a doctor’s appointment, they’re looking for the same basic elements of service, says Sue Schade, who talks about her recent experiences.