Anne Lara, CIO, Union Hospital of Cecil County, Chapter 2

Success of CRISP — “They listen to the folks that are doing the work on a daily basis.”
Preparing for ICD-10 & computer-assisted coding
Improving workflow — “It can be very labor intensive”
“Fragmented” portals
Working with AT&T and Vivify to create Bluetooth-enabled kits
“It has to be a clinical-IT partnership.”

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Michele Zeigler, VP of IS & CIO, Summit Health, Chapter 3

ICD-10 governance
Hitting the restart button — “There are a lot of unknowns.”
600-record audit with Nuance
Comparing historical data in ICD-9 & ICD-10 – “It’s going to be challenging.”
Summit’s app store
Patient engagement tools
Volunteering with United Way

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Jeff Young, CIO, Children’s Hospitals and Clinics of Minnesota, Chapter 2

EHR-infusion pump interoperability
Partnering with Cerner & CareFusion to “create a safety net around high-risk meds.”
Dosing concerns with pediatric patients — “We’re hyper-diligent about this.”
Showing concrete metrics
Being an innovative organization — “There’s a level of excitement.”
Training staff in CAC & dual-coding

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Lee Powe, CIO, Hugh Chatham Memorial Hospital, Chapter 4

Balancing staff workloads
Computer-assisted coding
Lessons learned from the military — “You have to depend on your people.”
From PACS administrator to CIO
Why Hugh Chatham is home

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KLAS: Getting By With A Little Help From Consultants

In light of concerns regarding the lack of ICD-10-readiness, healthcare organizations are turning to third-party consulting firms to help overcome challenges with the technology and provide training, according to new data from KLAS. In the report — ICD-10 Perception 2012: Can Technology Relieve Readiness Issues — the majority of providers said they have tapped consultants […]

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