To Have And To Withhold

Bill Rieger, CIO, Flagler Hospital

One of the very top highlights of the week for me is going to church. I love the music, the message, and just hanging with others who are similarly seeking a connection with God. One of the things I do there every week is just pour my heart out to God. I usually just lay […]

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Dealing With Difficult People

John Halamka, MD, CIO, Beth Israel Deaconess Medical Center

All of us interact with difficult people from time to time. Rather than have a dialog, difficult people make demands. Rather than objectively analyze a situation, difficult people subjectively render opinions as if they were fact. They often put the needs of the few ahead of the needs of the many. How can you succeed […]

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Don’t Ignore The Ripple Effect

Anthony Guerra, Editor-in-Chief, hsCIO.com

“I have never been treated so badly in a meeting in my whole career,” Nancy said. Though she had related the story of this meeting to me before, I don’t think Nancy used the description above. Realizing she’s been in the industry more than 20 years — years that cover a lot of meetings — […]

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Making The Tough Decisions

Sue Schade, CIO, University of Michigan Hospitals and Health Centers

We make all kinds of decisions every day. Some are small yet seem difficult at the time. One I sometimes joke about is ordering off a restaurant menu that has too many good choices. When I finally make my order, I tell the server that I have made my “major life decision” for the night. […]

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The Fabric Of A Real Relationship

Anthony Guerra, Editor-in-Chief, hsCIO.com

“Dear Anthony: It was great meeting you at our booth. We know you visited with many people during HIMSS and couldn’t possibly remember every encounter… ” Interesting approach — ensuring me that I wouldn’t remember a meeting that never happened. Oh, the folly of mass, uniform responses to a pile of business cards. But alas, […]

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