The 4 Characteristics Of An Influencer

A leader’s ability to use influence to the advantage of the organization is critical. But it can’t be effectively leveraged without these four key traits, says CIO John Mason.

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Edith Dees, President & CEO, CAPSYN (Former CIO), Chapter 3

The workflow gap — “These are things we can address and fix.”
Importance of soft skills
Security & the challenge with “human engineering.”
Back to consulting — “It was the next step.”
CIO as collaborator
“Clinicians can’t opt out of discussions.”
The most “exciting” trends in health IT

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Edith Dees, President & CEO, CAPSYN (Former Longtime CIO), Chapter 1

Consulting after 20+ years as CIO
Reflecting on 10 years at Holy Spirit
Chance to redefine the CIO role — “It was love at first sight.”
Visible leadership & accountability
Change management strategy — “This is what’s going to happen”
Staff education curriculum
“It was a night-and-day satisfier.”

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When Silence Really Is Golden

CIO John Mason reflects on a fateful meeting with physician leaders during which he learned that no matter how good the intentions, talking without listening can hurt a relationship.

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Less Resolution, More Resolve

It’s great to introduce new ideas to help boost productivity, but if you don’t map out a realistic plan and resolve to work out the kinks, it’s as useless as a failed New Year’s resolution, writes Kate Huvane Gamble.

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