As a leader, you can’t prevent fear from penetrating the environment, but you can – and must – identify its root and remove it before it has a chance to spread, says CIO Bill Rieger.
As EHRs are implemented, one of the CIO’s key role is in educating the board and other senior leaders about what to realistically expect with analytics, and managing expectations, says Joel Vengco.
The IT team can provide valuable input that can benefit the entire organization. It’s the CIO’s job that others realize its value, says Brian Thomas, who offers advice on how to do that.
Having solid core values and leaders who model positive behavior is always important – but never more so than during a crisis, says CIO Bill Rieger, who talks about his team’s experience during Hurricane Matthew.