Although the CIO position is largely strategic, it’s critical to stay in touch with everything that happens in IT from an operational perspective, says Ed Marx. One way to do that? Through daily huddles.
One of Dr. Anncy Thomas’ first goals as CIO at Episcopal Health Services was to change not just the outside perception of IT, but the department’s mindset of its core objectives.
Imagining a world where two people with differing values and viewpoints can become friends is not easy – even if you try. But it can happen, says Kate Huvane Gamble, who pays tribute to the late President.
The CIO’s job isn’t to try to make every customer happy. It’s to make sure everyone’s voice is heard and their questions are answered, says Erik Pupo.
The challenge for most organizations isn’t a lack of data, but a way to bring value to the data without “dumping reports” on clinicians, says Jenny Carney, who talks about the strategy at BIDCO.