How To Reach CIOs

Hospitals need vendor products, and vendors need to get in the CIO’s door. But it’s not always so simple, says John Mason, who offers advice on which methods work (and which do not) in setting up coveted meetings.

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Taking The ‘Mean’ Out Of Lean

When we judge people for changing their stance on a key issue, we’re creating an environment that discourages growth, says Kate Huvane Gamble, who argue that leadership should be about constant evolution.

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How To Land A Big Fish

Keeping that elusive big fish on the line means exercising patience, putting in hard work, and sometimes eating a healthy portion of humble pie, says Kate Huvane Gamble.

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Stifling The Smoke Signals

When faced with a warning that we don’t want to hear, leaders have two choices, says Kate Huvane Gamble. Listen and make the necessary changes, or stick your head in the sand, and end up like a certain football team.

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Kent Gale, Founder and Chairman, KLAS Enterprises, Chapter 3

In the final installment, Kent Gale talks about what it’s been like to work closely with his son, the role that volunteer work plays in his life, and what KLAS does to make sure quality never takes a back seat.

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