Todd Richardson, CIO, Deaconess Health System, Chapter 4

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The benefits of rounding
Fixing problems before they’re reported (and those that never would have been)
Leveraging Six Sigma for process improvement
Reaching HIMSS Analytics Stage 7
Does more technology always = better care?
The benefits of networking with CIO peers

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Kim Ligon, CIO, DCH Health System, Discusses Her CHIME Member-To-Member Survey On IT Steering Committees, Chapter 2

Kim Ligon, CIO, DCH Health System

Ligon’s CHIME survey on IT steering committees
New boss, new priorities
Prioritization and governance
Acceptable rates of change — “There’s only so many things that people can absorb”
The role of nursing in HIT transformation

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Enticing Docs Down The Rabbit Hole

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Up until Friday of last week, my wife and I had completely different relationships with our phones. My feeling towards my BlackBerry consisted of a grudging respect that one might have for an ox that faithfully takes up the plow to get the job done. In this case, that job consisted of email and phone [...]

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Allana Cummings, CIO, Northeast Georgia Health System, Chapter 2

Embedding clinicians in the IT department
The value of taking a “Technical timeout”
When it’s time to get everyone on the (phone) line
Taking an ethnographic approach to workflow analysis
iPads, iPhones and developing a BYOD strategy

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Allana Cummings, CIO, Northeast Georgia Health System, Chapter 1

Allana Cummings, CIO, Northeast Georgia Health System

McKesson Horizon 10.1 inpatient, GE Healthcare (mother/baby, NICU, L&D)
Allscripts for ambulatory
McKesson/GE integration
Single-sign on for improved workflow (Imprivata)
Upgrading to 10.3

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Forget The Enterprise, Miss The Boat

I hate desktop software. Every new application is a potential conflict with mission critical software. Then you have the effort of installing and updating. It is a terrible model for the enterprise. Wherever possible I am looking for Software as a Service (SaaS) option. Adobe has a potentially great service in their CreatePDF SaaS offering (once they add [...]

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Rich Wheatly, CIO, Cape Regional Medical Center, Chapter 3

The Soarian implementation
Measuring up to Meaningful Use
“My concern is can the industry as a whole support the change being forced on it?”
The art of vendor disengagement
“ACO is not on my front burner right now”

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