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“This is ridiculous. Why are they making us do this? Our system works just fine.” During the early years of my career, I worked as a reporter for a few different newspapers in Pennsylvania and New Jersey. On two separate occasions, I was on staff when the company migrated from an old, time-tested computer system [...]
“I never got to that point where by I didn’t have enough hope to keep on going. This particular crisis was somewhat like playing a game of solitaire. You pick up a card and if you can put it someplace, the game keeps on going. So if you pick up a card which is a [...]
IT’s identity crisis
IT as a black hole, pulling in more and more functions and departments
Figuring it all out — start with clinical performance management in mind and work back
The importance of open, honest dialogue
“With this bureaucracy, including the judges on the bench, we can have … laws written by angels and they cannot lift us from the swamp. With bad laws and good civil servants (judges) one can still govern, (but) with bad civil servants, the best laws cannot help.” — Otto Von Bismarck (in a letter to [...]
“You have no idea how difficult it’s going to be until you actually do it.” It’s funny; on the same day, I heard the same phrase used in two completely different contexts. The first reference was to an EMR implementation, and the second was to having children. And it makes sense — both require a [...]
“We’re leaving … now!” said my wife, with my son in her arms and tears in her eyes. Though I’d been urging her to let him continue with his soccer sessions, I knew it was time to throw in the towel. A few weeks prior, she’d discovered a soccer class at her gym that accepted [...]
Balancing Epic’s expectations with internal challenges
Best practices in CIO transitioning
Don’t forget to mentor!
“Develop a legacy of leadership”
The most important question: “When you got the job, did you jump up and down?”
Best practices in CIO onboarding
Why flexibility and customization have become dirty words
The importance of total leadership support
The Epic Way
Tapping Accenture and Cumberland for consulting help
I just returned from the Prada show in Milan. Not really — that was the opening line from a piece on NPR. Apparently the runaway hit on the runways a few years ago was high heels, with the emphasis on the notion of high. The following passage comes from the UK Telegraph: The girls looked like [...]
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