The hardest part of being a CIO is creating enough structure so that people feel comfortable, while also encouraging the “messiness around change” that’s needed to forge a path forward, says Tressa Springmann.
For many of us, baseball is a connection to our past. And unlike some industries that have been reticent to change, the old ball game is embracing new methodologies to deliver a better product, says Kate Gamble.
The key to driving change when you’re the new CIO? Knowing when to push and when to pull back, says Bill Bishop, who discusses the importance of remaining transparent and maintaining strong vendor relationships.
A “critical” component of implementing a new EHR? Setting realistic expectations, says CIO Dan Nash, which means communicating clearly about what can go wrong, and having a solid mitigation plan in place.
The difference between what population health management software can do and what’s being advertised is significant, says David Bensema, who makes a case for “open communication and mutual accountability.”