The key to driving change when you’re the new CIO? Knowing when to push and when to pull back, says Bill Bishop, who discusses the importance of remaining transparent and maintaining strong vendor relationships.
A “critical” component of implementing a new EHR? Setting realistic expectations, says CIO Dan Nash, which means communicating clearly about what can go wrong, and having a solid mitigation plan in place.
The difference between what population health management software can do and what’s being advertised is significant, says David Bensema, who makes a case for “open communication and mutual accountability.”
The key to changing a culture without disrupting it? It’s all in the approach, says CIO Dan Nash, who talks about the major turnaround that has taken place at Citrus Valley.
No matter the size or complexity of an organization, the key to driving change is in establishing a culture that welcomes it, says Wes Wright, who talks about the work his team is doing to reduce variation across the system.